CCDot scanner

ErnieLail

Well-known member
We have a aquired a CCDot scanner. It appears to be stuck in cyan scan mode. Is there a way to fix this? When i highlight the complementary lighting icon under the primary menu i press on the right button, but the image still show as cyan is selected. How do i get it to change filters? Your help is greatly appreciated! Thanks!
 
Its been a loooong time since we had a CCdot, but there's only 3 buttons on it, isn't that right? If you've tried them all, is it possible that the device is license restricted to only one illumination (Cyan)?
 

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