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Job issues within the shop

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  • Job issues within the shop

    I'm curious as to how other print shops handle problems with jobs within the plant from the printed piece to mail services. Currently we are using a database for tracking an issue with a job. This issue is assigned to the department the issue started with. It makes the Department Manager aware of an issue and how it is handled or will be handled to get the job completed. I'm certain most print companies have procedures in place I'm just wondering if anyone will share or be willing to discuss. Thanks

  • #2
    Re: Job issues within the shop

    At Magicomm, we could not possibly manage any job without using Basecamp.

    We have staff, freelance writers, designers working at home - as well as customers - logging in and working on projects.

    I would be happy to share experiences directly with you, but that would be too long to post.

    This is built using Ruby on Rails - we also live, eat and breath SaaS - We use and our web site runs on PSPWCMS

    Hope this helps !
    Michael Jahn
    Director of Product Innovation
    Magicomm West

    Edited by: Cory Smith on Nov 8, 2007 1:56 PM (to comply with TOS)
    Michael Jahn - Slightly used PDF Evangelist
    Simi Valley California


    • #3
      Re: Job issues within the shop

      djpaul, I do know that basecamp was being used by the intern that you had on site this past summer. You should have notes on file somewhere. Thoughts were to move to this at some point- getting away from bugz.


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      Quick overview of the order status tracking feature on PressWise’s automated workflow solution

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