Technical Question

This might be too odd to ask here but our company is thinking of acquiring a digital engagement program and I was tasked by the boss to conduct a little study before pushing through with the plans. To those who can relate what tools and technologies can we use to engage customers with a value added experience? Does digital engagement assures increased customer satisfaction?
 
There's this digital engagement solution than you can use. With incredible growth of the internet, the proliferation of mobile devices and the consumerization of IT are redefining the way people shop for and consume goods and services. You can check online for the vendors. From there, you can check and compare and select what you will need.
 
This might be too odd to ask here but our company is thinking of acquiring a digital engagement program and I was tasked by the boss to conduct a little study before pushing through with the plans. To those who can relate what tools and technologies can we use to engage customers with a value added experience? Does digital engagement assures increased customer satisfaction?

You shoulld speak to your top customers about their thoughts on this.
 

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