Recent content by allegrich

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    3rd party Imagesetter service providers

    got a call from a vendor of CTP device service provider yesterday right now we are with Kodak, and this vendor said they can do a service contract for less than half of Kodak unfortunately i didn't get his contact info and he must have mis-spelled my email address anybody getting any calls this...
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    Bleeds from powerpoint file

    We've got pitstop and have done the deed once it's a PDF, when we have the time. However, the time and resource demands of this series of tasks do not permit much beyond a few clicks in the right places to get it going. respectfully, rich
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    Bleeds from powerpoint file

    can we print slides, or create a PDF of same, with bleeds from a powerpoint file? Our customer draws art beyond the layout and wants to have a bleed on his product. He claims to be able to print with bleeds but cannot create a PDF with bleeds to send to us. I cannot figure out what settings to...
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    A good reason to call Kodak a bunch of criminals

    we needed to order two nylon gears for a developer unit we bought from creo/kodak in 2005 - the developer is not under a service contract, but the rest of our prepress equipment is under contract the cost of two nylon gears $120 shipping overnight $43 cost to look up the part numbers of the...
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    Tired of it.....

    if you let them walk all over you, they will. But if explained to them in an honest, non-emotional manner, while looking them straight in the eye, they will be forced to handle the truth. No need for emotions, you aren't married to your customer, and they don't ask for you to do their dishes...
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    toning

    are blankets and rollers in good condition?
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    File naming Pdf (for Prinergy)

    depends on server operating system and how you are accessing them ours is on windows 2000 server, limitations within PC (SMB networking) environment are pretty long, haven't tried to be sure BUT, when transferring files from MAC (via AFP protocol) length of file name is limited to 31 characters...
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    software you just couldn't live without? (for running a printing company)

    TransType by Fontlab repairs problem fonts and converts them into other font formats (TT, .ps, OTF) terrific when customer gives you a font file that keeps causing errors in your workflow, or they give you .afm font files and you just got rid of ATM for OS 9 last week pitstop but the most...
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    I/O error (bummers)

    i am getting the errors when attached to said server via AFP, but not SMB
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    I/O error (bummers)

    get error -36 (I/O error (bummers)) i cannot open any file on a particular server but can copy the file to local and open or open any file on other servers other computers can use file from said server apple Knowledge base search says drive is going bad, but does not seems that this should be...
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    Update macosx to 10.5.7

    kodak does have a fix, which is easy to do, replacing the shortcut to Java file with actual file

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