Recent content by jinthebay

Hey Shawn. Are you saying that they're installing buffer passes on machines that have already been installed, for FREE? We have a Pro C901 with the same bricking issues. Our only solution is to run smaller qty's or pull out a stack of 125 sheets from the run as it's printing in order to avoid...

Have you tried swapping the BDU for that colour with another colour to see if the voltage issue followed it?

Score: 29 Error: 0 Kinda crazy because my eyesight is so poor. I wear contact lens and I'm -9.5 in my left eye and -7.5 in my right. I guess it has nothing to do with visual acuity though, only colour.

Hey CT. Thanks. Got it squared away yesterday. My ignorance. We still had the download zip files for the additional profile in our email and so we simply added the Copy Paper 20lb profile to the profiles folder and viola. All good. Also had a long conversation with Russell Henricksen and he...

Hey Folks. We have a ColorDyne envelope printer that we replaced the printhead on. We had to reinstall the driver and now we seem to be missing some of the choices we had for Media type when printing from Acrobat. Any ideas as to how to add additional paper definitions? Example: Plain Paper...

Hey Folks. We have a ColorDyne envelope printer that we replaced the printhead on. We had to reinstall the driver and now we seem to be missing some of the choices we had for Media type when printing from Acrobat. Any ideas as to how to add additional paper definitions? Example: Plain Paper...

O.K. So my tech came out and we believe that we've found the real problem. Apparently, at some point, we had a bad paper jam from drawer 3 or 4 using a heavy card stock. When I tried to clear it, I bent the guide that allows entrance into the registration section of the press. So bad in fact...

We've had a 3500 press, which is a series 2 press. There have been many advancements since these series 2 presses were sold. I would have to imagine that some of those advancements have allowed operators to see less downtime. For instance, the 3500 used scorotrons to charge the plate. The newer...

Thanks again msaeger. So what you're saying is that you're familiar with this phenomenon? Again, it only happens on the heavier card stocks (14pt 16pt.) When we first complained about it, Ricoh pretended that this was the first time they had seen it even though they had a name for it's condition...

Thanks msaeger. I will have to get my tech involved with this any way. He must have blocked my access to some of the advanced settings because now the machine won't even let me log in. Additional, (but this was/will have to be a separate post) I always seem to get this PTR shock on my heavier...

Thanks folks for the replies. So then the real question is, has anyone seen this situation wherein there is a very noticeable skew on heavier stocks? My question being, is this something inherent in the C901's or is it just MY C901? Either way, I need to get Ricoh involved but I'd like to be...

Thanks MWC. Yeah, so I checked the settings and Skew Detection is ON. For some reason, I don't have the privileges to see the advanced setting in the paper definitions though, I guess I gotta get Ricoh involved, again. We don't run a lot of 14pt or 16pt, but when we do, it's always a problem...

Hey folks, Been running a Pro C901 for about 9 months now. Having the biggest trouble with heavy card stock and image skew. Whether I run one sided or duplexed, the image prints skewed on the sheet. I've tried running paper from different manufacturers, pre-cut or cutting down from a larger...

I think Ihsaan's real question was whether he needed to address each page in perhaps a collated book let's just say. If you know it's printing all grayscale, then yes, you can change your color mode to grayscale (on the Fiery at least; not sure about other RIPS). But what if your collated book...

Hey Blues. We had a C901 installed about six months ago. At times, both pleasantly surprised and extremely disappointed with this machine. We've transitioned from and Indigo and to be honest, the quality (for the most part) is definitely there. But it's the things that you WILL NOT HEAR from the...