Recent content by kristie

I would not suggest epace. We switched from PrintSmith to epace in 2009 and we are still trying to get it set up and working correctly. We purchased it along with DSF, as we have a large web presence, and needed something that would take our orders from the W2P into the MIS with accuracy. Not...

It depends on the area you are in. We had a Canon 7000, which we bought right after it came out. We had great techs, but they had no training, which equals disaster. Check with the sales people and ask to talk to the service supervisor, or to talk to other printers in your area with a similar...

Having worked with Copyright Clearance in the past, you can be held liable (at least in California) for using copyrighted images/logo's etc. It is your clients responsibility to give you a release form from the copyright holder, that you should make a copy of and keep on file. As long as you...

We have both a Ricoh 901 and a Xerox 8002. Hands down the Ricoh has better copy quality, less machine issues, runs larger and heavier stock and just plain beats the Xerox. We have been a xerox customer for about 15 years, and our next copier will be a Ricoh. It has proven to be a great...

We purchased ePace in December of 2009 and started our set up in March of 2010. It took that long to get a server in place that would work, get an implementation team together to help us and get started. We did set up until November 1st, then went live--with an implementer on site. It is now...