Just went through a similar experience and they ended up replacing everything... One of the developer units was the culprit we think, but it took a week or so to get there. Ricoh techs are slim pickins now and we're not thrilled about the service. They need more people.
When I worked for a prepress service burough in the 90's, that was my first job. Making color keys and bluelines all day long. I remember not getting the last color down perfect before it went through the rollers would mean disaster and starting over lol Memories!
Happy Friday. We were asked to look into being able to do VDP (postcards, name badges...) on our Versafire C7110X and we are using the H-Berg Prinect DFE... I don't see anywherein Prinect to do VDP and heard PDF Toolbox is terrible. Any ideas?
Have a grreat weekend everyone!
I was running business cards on 13x19 cover stock for years... Now after switching to multiple different sizes, I have found myself only being able to get 8.5x11 stock lol Thankfully we only do them for one client every so often. Sheesh.
Damn, that sounds horrible and beyond frustrating. Good luck with Ricoh. I haven't had any issues getting toner or parts for our Versafire... Worst situation was a shipment being delayed a week or so because of the shit show at the time. Best of luck!
We use the Fuji ZX series now because of that issue. Plant closing down south and now we get these from Japan or China shipped in. Haven't had any problems getting them but don't exactly go through a ton right now anyway... Hope all this production/supply chain crap straightens itself out soon...
Damn man, not sure if picked the best time to jump into this hot mess! Hopefully you can still get paper and iron out your machine issues. Best of luck!!
We are looking into establishing a connection with a prepress service borough to be able to get the prepress work done when we don't have coverage. Unfortunately, there aren't many close to our shop. Files can easily be sent and received obviously but does anyone know if it's possible to have...
Yeah, it's a total shit-show. The other day we caught some stuff that supposedly was in inventory and literally checked out, done. Rep called later and said we didn't get it. Like 8 people all went for it at the same time. I bet whoever the bigger company that was in the running got it. Still...
That's nice. Our 7110x Doesn't have that bar. I have sheets where the crop marks on the bottom of the page (operator side) are dead on but the top are off. Or just skewed and we get them as close as possible. Tried everything and Now going to just delete some paper and set it up again so I can...
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