Good Morning Everyone. We are having an issue with our Digi Kut Junior(Also known as Gergek) backguage controller. It's retro fit onto a Polar Mohr 82 EL cutter, but I don't think there is any issue with the cutter itself. The controller seems to have lost all of it's stored programs. We've had...
Thanks for the reply. We are still using this press, mostly at 70% - 75% motor speed. I think I tried turning the pressure roller temp all the way down way back when we first had this issue but I am not totally sure so I will try it soon. Thanks again.
Sorry for the delay, I didn't realize I never closed out this issue. Ricoh headquarters blamed the issue on our label stock, even though it is a pretty standard material, and said the reduced motor speed solution is the only solution. So we've been printing anything with decent toner coverage at...
Sorry about the two year delay, I thought I had posted a final reply to this thread but I guess I didn't. The testing ended up going all the way up the chain until our label stock was at Ricoh headquarters in Japan. They ran a bunch of tests and just determined it was our material. Very...
Hello Everyone. Sorry for falling off the face of the earth for a couple weeks there. Work and home life were both very busy and I just didn't have time to get back here and write a detailed reply. Myself and one of the techs from the company we purchased the press from continued to try changing...
Thanks msaeger, I will try that tomorrow.
tpmar, I tried lowering the Fuser Nip Width as you suggested and I found some interesting results. To start, the fuser nip width for the uncoated label paper was already set to "2"(total range is 1-4). I assume the Ricoh sets this automatically...
On the old press, it only occurred on our mid gloss(semi gloss) and high gloss label sheets and it only occurred on layouts with large solid areas of toner.
On this new press it occurs on all of our label sheets, coated and uncoated and it happens on all artwork layouts, no matter the coverage...
Thanks for the reply Tom,
I will look into the Fuser Nip Width setting. I think I did try changing that the other day when I was going through the troubleshooting manual, but I am not 100% sure. I will try out those print files when it comes up again. The PTB is brand new, along with everything...
Hello,
We just had a Ricoh c9200 installed a few weeks ago and we are having a print quality issue that we cannot seem to fix. The techs from the company we purchased the machine from have never seen this issue before, besides on our old press(I will describe later) and have tried altering many...
Good Morning,
I am the digital print and prepress person at a label company in upstate NY. We only deal in sheet labels. We use Ricoh digital presses to print our smaller run label orders. For the past 10 years we used predominately the Ricoh C900 press. The C900 is great and printed...
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