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It must be OK if Amazon does it....right?

Yes, but have you tried to print directly to it using the 7100 windows print driver via network and or USB?

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"I can transfer you to someone else, but they won't speak english"

I think your leaving money on the table for not charging for addressing, that would go towards paying for your variable data software.

Clone the drive to a larger HD.

Think very hard about if you NEED 5th color, most get it and never have the customer base willing to pay for it. The 7200 is a work horse, the 7500 also adds the ability to print better on textured paper due to the new transfer belt. My tech is not to crazy about the new GUI for the 7500, he...

Do you have glass on yours? Can you do copies? Another test would be to print a test page. Click the fiery button on the user panel then go to the fiery logo button on top right then click printable info and try printing a PS test page.

For 2024 the dart system will be replaced by AI....

When doing a full power cycle our tech has us also turn the power switch off behind the left door for 20 seconds then turn it back on, then turn the main power button on that is on top.

Once I got a running machine I stopped doing patches, I had so many I had to roll back from I stopped installing them. You might need to go back to a previous backup if you have installed updates and get this issue, it is a DFE issue.

Mine will do this if something is corrupt in the file I am trying to print from the fiery. Usually have to fix the file to get it to print.

Like asking for a tip at Panera when they just had you a muffin.

Frank is obviously not in Sales. No I in team but you can spell me.

Shift being the operative word.

I sold our old 700i for $500 about 6 months ago just to get rid of that boat anchor. The supplies it came with was $499 and the printer was $1 :D

@gregbatch Curious if you ever investigated BCC Presort? With the issues here lately with MM the need to look at other products has increased.

Wouldn't that give you more ammo for getting Xerox to fix it?

Wonder if you could get it G7 certified, the Iridesse is listed as being capable. https://www.idealliance.org/wp-content/uploads/2018/05/ADS-EFI-Xerox-EX-P-6-Fiery.pdf https://idealliance.org/systems-certification/digital-press-electrographic/

That is one of the lower Black clicks I have seen, I am guessing they did not do a proper analysis of your print mix, your Color click is a tad bit high, this is based on the 7200. What are they wanting to up it to?