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This looks like a nice setup for the DC 618, I don't have any experience with it but knife folding 400 gsm sure would be nice. Duplo DC-618 In-Line folder If you have the tabletop Baum you can't set the pressure/gap between the rollers. If you only have this problem with heavy toner I have to...

Normally the folder will follow the score even if the fold plates are slightly off, so this is unusual. I have a 618 and it does an okay job on 100lb coated text, make sure you’re using the correct narrower width anvil on the Duplo 618. It sounds more like your fold rollers are allowing the...

You can rebuild them yourself if you have the time. I get my parts for my stitcher heads at Update ltd. I don't remember if they provide rebuilding but you may want to contact them with your Hohner model to see what they offer. You can sometimes find some reasonably priced used heads on ebay...

SRA3 won’t fit in the auto document feeder so that can’t be the issue with the error. You're correct, it's better to use the glass even if the paper can run in the document feeder because the glass is more accurate, .1mm vs .2mm for feeder. I don’t run much 400 gsm but I do have some 16pt c2s...

Is this from a sales agent talking or is it documented information provided by Fuji? I'm curious as to how Fuji is going about enhancing the gloss level, new toner or modified fuser area?

I receive this error message occasionally when the engine is not warmed up enough. Sometimes it takes running a few sheets to get up to temperature, then the SIQA registration can be completed. If this isn’t the case, then you may want to look at a few other options. On 400 gsm stock make sure...

It will be very difficult to stay competitive with such a high click charge. Even at a lower volume it's two times what it should be. Don't let this sales rep tank your new business before you even get started. I don't like service base charges and I always let them know ahead of time that I...

I don't have any knowledge of the HP Indigo but recently the subject of HP Indigo Certified paper was brought up by my Xerox technician. The belief was that the issue that I was having with my Versant was caused by the coating that HP Indigo papers use. My research led me to the fact that the...

The Versant should be due for an update based on previous updates. If we don’t see news of upcoming updates to the Versant line, I guess that would let us know that they aren’t really vested in the Versant line anymore. I’m not familiar enough with Sharp to say that they would have the ability...

Mistakes do happen but when a customer doesn’t want to take the time to review the proof, then you shouldn’t be expected to run the job over on your dime. The first time I’d share the cost to run the job again. The next time I wouldn’t. I had my proof approval as a first page in all the proofs...

I’m sure the 200-mile thruway journey that runs alongside Lake Erie is going to make delivery in the winter a “you’ll get your paper when we get it to you” publication. Sad for The Buffalo News.

For some reason I’ve had the same problem with KM in my area in the past. Maybe the area or just a lazy salesperson, don’t know but you should look at what everyone has to offer, KM, Canon, Ricoh and Xerox. They’ll all have something to fit your needs, but an unresponsive vendor is a good sign...

You should find everything you need here USPS Postal Explorer

I have the smaller Duplo DC-618 and can tell you it’s a workhorse. These aren’t replacements for your guillotine, but they bring profit back to short run jobs. Once you have the templates setup, it’s load and walk away. I understand the blades can be expensive to replace so maybe leave some room...

If you can get a Versant 80 under a full-service contract for a great price, then it can be a very productive machine. It won’t have accurate front to back registration for heavier stocks like 12pt, you’ll need to simplex those, and this problem has been fixed with the current Versant 280. No...

I can’t speak for the Canon V series, but I did have a Canon c810 in my shop and even though I have my issues with Xerox, the Versant 280 that I have is much more productive than the Canon was. On the Versant 280, if you run a lot of coated stock you’ll see your tech more often. From what you...

Not sure if this is any help but before I upgraded to the V280 2 years ago I looked at the option of buying a refurbished V180. At that time, the cost was about $21,000. That included delivery, installation and full certification by local Xerox to place under service contract. I also inquired...

I don’t think your Xerox rep took you seriously because that is an outrageous lease price for this used Versant 180. Lots of excellent advice you’ve been given by everyone here. If you choose to ignore it, know that Xerox or the leasing company doesn’t want the machine back if you can’t make...

It wouldn’t be a good idea at all to sign a lease where your service contract will not carry to the end of your lease term. This would go for Xerox, Ricoh, Canon or any other manufacturer. It’s a bit baffling that Xerox would even propose these options unless they can service it for the lease...

Yes, they replace it. Printing a booklet on coated stock is a pain when you have to run a job in small batches and constantly open the booklet to make sure that 2nd BTR is not leaving streaks. It's now a known problem with the Versant and coated stock and to date there's no fix for it. So yes...