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  1. kdw75

    New Ricoh Pro c7500 launches

    So far our C7500 has been a mixed bag. Registration is even better than our 7200s, which were already very good. Everything is as good or a little better. The bad is the machine UI. It crashes frequently or just displays a white screen that requires a reset. The RIP seems pretty solid after a...
  2. kdw75

    Using One InDesign Document to Manage All Collateral for a Company

    I know very little about the different VD formats, but on our Fiery RIPs I have noticed that the PDF/VT doesn't seem to use the Hyper-RIP feature whereas if I output the VD file as a standard PDF it does. I have also used PPML over the years and it seems extremely fast, but on rare occasions, it...
  3. kdw75

    usps error... mailed to return address

    Yep. We had the exact same thing happened years ago before the pandemic and the solution was they let us mail them again for free and then they all worked no real explanation except maybe they were run upside down or something. We also had an experience several years ago, where a whole bunch of...
  4. kdw75

    Versant 2100 EX-P Controller...

    We have a Xerox 2100EX-P Controller for sale that works perfectly and includes the stand with table and monitor.
  5. kdw75

    Ricoh for sale ;)

    Does it come with a service plan or warranty???
  6. kdw75

    Billing Terms…

    I am glad for all the feedback. Thank you all!
  7. kdw75

    Billing Terms…

    We do some work for Tyson foods and they were taking 60-90 days to pay. We started offering a small discount if they paid sooner and now they pay in 15. Some of these big places can move fast if they want to.
  8. kdw75

    Billing Terms…

    We have always offered payment terms of 30 days for estabished customers, but it has always caused cash flow problems when we get several customers placing large orders that we outsource. Our big suppliers all tend to want cash when the order is placed or 50 percent down with a few exceptions...
  9. kdw75

    New Ricoh Pro c7500 launches

    Interesting. The lease on our 7210x is up early next year. I will be interested in what Canon releases.
  10. kdw75

    New Ricoh Pro c7500 launches

    We have a 7500 coming to replace our 7200. So I will have the 7500 next to our 7210X.
  11. kdw75

    New Ricoh Pro c7500 launches

    PVC sheets. We run discount and ID cards as well as menus. We also got adventurous and bought a roll of 30 pt PVC for our Epson 40600 solvent printer. I can’t believe how durable the ink is using the Epson.
  12. kdw75

    Ricoh Tech Conversation Today...

    I am hoping he will do more when he gets here tomorrow and replace the motherboard. Not sure if it has a Fiery board. Some of the times it crashes while just sitting idle or we will find it crashed when we come to work in the morning. It will also sometimes get EXTREMELY slow when setting the...
  13. kdw75

    Ricoh Tech Conversation Today...

    One of our 7200s has been having Fiery issues for over a month. Our tech replaced the HD and reloaded the software, but it is still having the Fiery Server software crashing at least every other day and it sometimes has the top display go black and just won't respond to any inputs. I called in...
  14. kdw75

    Sirocco or Venetian finish sheets...

    We have some cartons on the shelf that have been there for a while. We used to use them all the time for regular customers who liked the finish, but the customers dried up and the paper companies we bought it from are no longer around. Does anyone know off hand where you can get this paper...
  15. kdw75

    Ink Appearance Iridesse vs Ricoh

    That sounds about right. The toner I keep seeing looks like it hasn't been cooked enough and is still dull and powdery looking. Maybe they are laying down too much without enough heat.
  16. kdw75

    Ink Appearance Iridesse vs Ricoh

    Every so often we get mailings or samples that were printed by a print shop about an hour away from us who is running a Xerox Iridesse. Being in a small town, there is a lot of talk about who installs what and it was the first in the area. The solid blacks on it looks noticeably worse than the...
  17. kdw75

    New Ricoh Pro C9500

    Yeah, we were always tweaking the image position on our Versant, but the Ricoh's rarely need it. So much time saved.
  18. kdw75

    New Ricoh Pro c7500 launches

    We frequently run 20pt plastic through our 72xx machines. I am not sure of the gsm, but it handles it well.
  19. kdw75

    Hohner Stitcher Repairs...

    We have tried many spools and wire sizes. We only run into issues on thicker books. It appears to be an issue with the wire feed. I think the wire drive wheel is worn and isn't applying enough pressure to feed the wire through the paper reliably.
  20. kdw75

    Why Would Anyone Want to go to a Print Shop?

    Oddly enough, our Top 10 customers who make up about 70% of our sales are all adamant about sending files via email. Years ago we set up a custom storefront for them to order through on our website. They all said they preferred emailing and bringing the files in. The reason for that is speed...

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