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My experience tells me that now days everyone is a designer whether it's through using InDesign or Microsoft Powerpoint!!!! The problem is, when you show them a design which you've created for them, they know what they don't want but can't tell you what they do want which means a lot of time...

Im currently doing my research regarding online print stores, but what about artwork. If the customer doesn't have the software to create artwork, apart from web-to-print templates, are there an online websites the customer can go to so that they can design and create it themselves and supply me...

Excellent reply Aparat. Since we're asking, I have the same problem on my Morgana Digifold Mk1 which also doesn't fold in the correct position. Would you be able to help with that one please.

You're right about Vivids software being chinese. Duplo rewrote their version, I could be wrong but I think it was rewritten by Esko. We went with Duplo because of our history with them on finishing equipment and their excellent service and after sales support. Unfortunately, after we purchased...

If you are looking at the VeloBlade you might also interested in Duplo's PFi Blade. This is exactly the same machine as the VeloBlade but Duplo had the software rewritten rather than using the VeloBlade chinese software.

Xerox had changed the 2nd BTR to a softer roller which meant it was more prone to scratches. When my engineer came round to change it, he told me that they were being called out a lot for this reason. 90% of the paper I use is silk and this causes the problem, especially on the heavier weights...

For cleaning my Matrix 370 in the UK, I use the Ambersil family of cleaning products on a lint free cloth or paper roll which doesn't tear apart when wet.: Hard metal rollers - Amberklene ME20 Heavy Duty Solvent cleaner when the machine is warm or hot. This has a slower evaporating rate for...

In a way, yes. I changed my supplier of laminate (in the UK). I now use GMP supplies. When I originally phoned them and spoke to their technical lady, she stopped me in my tracks and answered my question straight away which nobody else had been able to do. Apparently, there was too much corona...

Like anything, once it becomes part of the norm, humans will adapt to it as long as its quick and easy. Due to lockdown, those who didn't shop online have been nudged into that direction and if you don't have a website or social media presence it'll get harder to sell to new customers, just ask...

We're a digital printer in the UK looking at changing over to Biodegradable Matt and Gloss laminate. We also overprint laminate with digital foil on our Vivid Matrix and die cut on the new Duplo PFi Blade B3 digital cutter. I've phoned a few laminate suppliers but there don't seem to be any...

He's an article from this weeks Print Week. We're the first installation in the UK but rather than worrying that we have version 1.0 rather than 1.1, I don't seem to have found any bugs as yet!!!! This cutting table compliments out existing kit which includes a Xerox digital press and Matrix...

Following on from my previous comment, he's an article from this weeks Print Week. We're the first installation in the UK but rather than worrying that we have version 1.0 rather than 1.1, I don't seem to have found any bugs as yet...

Finally...We have purchased a Duplo PFi Blade Digital Cutting Table, just waiting for the installation date. This uses a wheel for creasing rather than a blunt knife. As well as using QR Codes, 4 dots near each corner of the sheet are read by a camera as a guide for registration on every...

For cleaning my Matrix 370 in the UK, I use the Ambersil family of cleaning products: Hard metal rollers - Amberklene ME20 Heavy Duty Solvent cleaner when the machine is warm or hot. This has a slower evaporating rate for extended contact time...

Printed on Xerox Versant 80 and foiled on Vivid Matrix Query 1 - I regularly print an A5 32pp PUR Book where the header of every page if foiled (first foil then CMYK the rest). This works very well but if the foil and CMYK is close together, you may have some fit problems. I also tested another...

So that the salesman can tell you which add-ons you didn't purchase but are very important...even though you'll only use it once!!!

Not sure about this one but I personally, I would do the following: 1 - Clean the ROS windows with the cleaning brush located on the inside of the engine door 2 - Print and scan a density uniformity test

Can you upload a photograph showing the problem

Pressure makes a big difference on the actual foiled areas whether I change pressure, speed or temperature, the spots are always there. I wonder if I've got a faulty batch of laminate!!!

Attached is a photograph showing you my problem. The pic shows the spots larger than they actually are because of the shine from the lens. They are actually more like glitter spots, but they are all over the sheet.