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4 months into using our Versant 80 I noticed a dark vertical line appearing in the tint areas of a job I was running. When an Engineer came round to have a look, I was told that it is one of the faults of the Xerox Versant 80 (see images attached) and that there was no way around the problem. I...

Latest news...Attached are some pictures of the screws which I adjusted. Not sure if they were the correct screws which I was supposed to adjust or not but IT WORKED!!! I've put through about stapled sheets and I had a slight kink on 1 of the sides of the staple I then turned the left screw a...

Thanks. I've already tried moving the clincher out of position and then placing it back again, but still the same problem. I was also looking at taking it apart but the screws are so small that if they drop into the booklet maker, it can be a nightmare looking for them. The positioning of the...

Hi Everyone, Lately I've been having problems with my Duplo DBM-120 booklet maker. Around 3 in every 10 books are not closing properly once stapled through. I've changed staple heads but this doesn't make any difference. Attached is a picture showing the problem. I also have a 2nd Duplo DBM-120...

I have copy and pasted the below text from Page 47 of the attached Xerox 700 System Administration Guide: 1. Load paper in a tray 2. Press the Log In/Out button and enter the system administrator mode - I think the password is 11111 3. Select the Tools tab followed by the System Settings tab 4...

We are a digital printers based in Enfield, North London (EN3) and are on the lookout for any print finish engineers who can assist us when we require servicing or have any problems with our equipment. We have a Morgana Digifold for scoring/folding and a Duplo DFC-12 collator, DBM-120 booklet...

I think it looks like you've got contamination in your Magenta Dev Tank. You need to change the developer for whichever colour has the spots. This has happened to me a few times before and it seem to happen after paper dust from an uncoated stock got into my dev tank. The Xerox engineer came...

What is the price of the Ricoh 7110 compared to the price of the Versant 80 around the world. (I'm based in the UK)

Thanks for the information. Just to update you, I have spoken to GMP regarding sleeking on our 'existing' desktop laminator but all the sales guy was trying to do was sell me a new laminator!!!! I'm currently using a desktop D&K Single Sided laminator and also have access to a Matrix MD-460...

Help!!! The huge knife spring on my Polar 66 has just snapped in half. Except for Heidelberg, where can I buy a spare one in the UK!!! Thanks

I'm using a Daige Maxit to glue digitally printed sheets together. I've centered my image on both sheets which isn't a problem but does anyone have a and quick way of actually sticking the sheets together. I'm currently using a 90 degree corner which has been made out of 2 pieces of wood, I...

What I've found with my Xerox 700 is that every tray and every stock of paper has a slightly different alignment, so I've had to set up separate alignment adjustments for every thickness of stock I use. I use Colotech+ and the cheaper Color Impressions material which has come down in price...

I've been reading about Foiling and Spot UV effects using a Laminator and Digital Press which can be used for short runs and personalisation. Is there anyone out there who has any feedback on this? http://www.vivid-online.com/news/latest_news/foiling_spot_UV_effects_using_matrix_laminator I've...

Can you attach a photograph, this will help in clarifying the problem. Could be the Magenta Drum or even Magenta Developer Unit

Did you send the PDF back for them for approval. I sometimes resend them their own PDF and they come back with changes as if it's my fault.

Make sure there is waste toner in the waste bottle, because around 2 years ago we had a waste bottle fail on us which meant the coil in the bottle wasn't turning and blocked toner in the tubes all the way back to the auger. It was a bit of a job to clean up and replace, but luckily we were on a...

Not sure how the configuration works with the Xerox 800, but we have a Xerox 700 and once or twice had 2 parallel lines close together like train tracks. This was due to the cleaning blade at the end of the IBT belt having nicks and cuts in it through wear and tear. Once we replaced the cleaning...

Thanks for the info...very useful on both accounts. I've just spoken to your paper supplier (here in the UK) and have been told that Xerox have discontinued the digital envelope range. I'll now have to source a supplier of digital envelopes and understand what you have said about the window...

Does anyone have experience of printing Digital Envelopes on a Xerox 700 or any other heat based digital press. I've got some samples from my paper supplier and it sounds like a good way of keeping the print in-house and would be much cheaper rather than out sourcing as litho print. Is there...

I've been using the Xerox 700 for over 3 years now and looked after it very well with lots of self maintenance, instead of killing it and calling out Xerox engineers when it's on its last legs. I've been using Xerox's for over 10 years and know them quite well. I've also used 350gsm Uncoated and...