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You appear to be between a rock and a hard place, one one hand, if you don't give them the files they will most likely never be back and you will have burned that bridge. On the other hand if you do give them the files and the other printer screws up they would be likely to be back to a know...

Dario . . . if you are expected to perfectly match a color on an unknown stock . . . good luck. You could always get the stock, give some to your ink supplier and have him match it - thats what they do. But if you expect a "perfect" match . . . I doubt seriously that you will do it, after all...

What size is the "t"? What type of machine is doing the stamping? It appears that the right hand side of the images is cleaner than the left . . . could the direction of the foil pull be making a difference? Stamping on a laminated surface can be a can of worms . . . . since the surface distorts...

Well, for general shop lighting we are just using energy efficient T5 fluorescent lighting but all that you need to be concerned with is in the viewing booth at the end of your press and over the table/counter where the customer comes in to do presschecks. In those areas we are using some...

still looking . . .

I am aware of representatives from Adobe, Pit Stop, and Fusion (I might be mistaken . . .) but from my point of view vendors are welcome here if they choose to participate . . . and I think that it speaks loudly that EFI is not represented here . . . haven't see Quark around here either . . .

Well . . . if you think EFI support services suck . . . you should try Social Security . . . they won't even talk to you on the phone or let you set an appointment - you just show up and wait . . . even DMV is better than that

IMHO . .. the key phrase is the vendor saying "We sincerely apologize for the inconvenience but since we do not offer color matching and the values are not correct for a purple print." it's the we do not offer color matcing . . . this would seem to indicate to me that they do not profile...

It was only a suggestion, since we have no idea which vendor you were using or what substrate . . . but I would be looking for a different vendor if I were in your shoes

You might be interested in this thread . . . https://printplanet.com/forum/prepress-and-workflow/color-management/263705-how-do-i-explain-to-a-client-that-a-cmyk-value-is-not-an-actual-color the color produced also has a lot to do with the substrate . . . . not to say that you are wrong but...

You might consider using https://www.wirebids.com I have bought some stuff but it may not bring what you want for it . . . .

To follow up on this . . . the holes on the forwarding grippers are for sheet detection if there is no paper blocking it, it does not sense a sheet and stops the press . . . either feed it so the holes in the paper don't line up with the grippers or run it tail end first if you have enough...

Replate and run the tail end (no holes edge) first . . .

Yeah . . . right - I just spent 45 minutes taking screen shots, writing descriptions about what was wrong with the "designers" own business card . . . go figure

Back in the Clintons time in the White House "the government" decided that everyone should be able to own a house so the "lenders" were instructed to loosen the requirements for financing, and, as time went on we went from 20% down (in my fathers day) and proof of an income that could support...

Well . . . this is starting to look like a post from last year . . .. I'm sure some of you remember it . . . for a walk down memory lane . . . Corel vs Adobe, Mac vs Windows . . . https://goo.gl/DBoSGK

Well .. . a lot of us down here in the South just didn't like the way the country was heading . . . it started in the 90's when everybody had a right to own a house . . . we saw how that worked out eight years ago and are just now getting over that (kinda) and then the, imho failed healthcare...

When you know where etaoinshrdlu came from . . .

the 1800 is the resolution for the image setter and has little to do with the LPI setting of 120, also the halftone dot size would have little to do with the registration of the printing units . . . best I can do with the information supplied . . . .

Well . . . imho, the most important feature of the Creative Cloud is the ability to take files from high end/high profit customers that want to be able to tout that they are using the besteus most advanced layout programs in the world . . . never mind that they are using less than 10% of the...