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One time we had a cutter and everything worked fine. Turned on and sounded great. But we could not get the blade to move or come down. Turned out nothing was actually wrong. One of the employees had set it to "Change Blade" mode on accident. Once that was turned off it ran fine.

I know this is a little odd to ask. But I am sure some other Wide Format Sign people on here have trucks too. We have a boom truck and the dedicated battery for the boom keeps being drained. I put a new one in and its dead after 2 installs. Anyone got any ideas? Could my employees be making a...

Are you asking about a Wifi Router or something more like a Switch ? How many people and machines are you supporting with this? We run our system off of an apple extreme router, added a switch and an external harddrive to the router to use as our own cloud. We can access files from any location...

I would be interested to hear what happens with the balance of the lease. As we had very good documentation of a Xerox costing us 100s of thousands in bad jobs , reprints and lost income. They still sued us for the balance of the lease. It was a total nightmare. Xerox also sued another printer...

My experience is that Xerox will find a way to get out of every issue you bring up. Their "go-to" out is that you will have to use Xerox paper in your machine. But, we all know that you cant because Xerox paper is to expensive. When you can buy paper from Kelly,Spicer,Xpedex or other. You will...

Does anyone know...or have any advice on these Paper Cutters made in China New 670mm 26" Hydraulic Paper Guillotine Cutter Cutting Machine Programmable | eBay We have a Challenge Champion 305 , that the motor went out and the microcut is not working right. For the price , these Chinese...

additional information additional information 1. no , the location are not close. They are on opposite sides of town. 2. we have dropbox, wetransfer and all the others. But we dont want one location to have to download and then reupload files. 3. Would like the system to perform/act in the...

We are about to open our 2nd location. I need to be able to access or client files from both locations. Right now we have an external hard drive connected to a wireless router. It works really well, as all employees can access a file at anytime and all updates to that file are available to...

I totally get what you are saying Nemo, but there are a few key items to remember here. The employee had never worked in a print environment before. He has a lot to learn. His "raise schedule" was set up in advance to reflect just that. As he learned more, the more he would make. Something I...

Erik Nikkanen, This is my feeling as well. I dont feel the employee should set the terms of how I manage my people. Is this a warning signs of future problems with this person.....or does he just not realize that what he did was a bad move. He begged to work for us...for about a year. Now he is...

That comic strip is great. I will tell you a TRUE story. We had an ad out for someone to run our Challenge Champion paper cutter. Doing cutting and additional bindery department work. The ad gave a list of experience you had to have and machines you need to know. Well, this guy calls and keeps...

We hired an employee, when hiring we told him it was our goal and his to have his pay at $20 an hour after being with us for 1 year. We hired him at $15, because he had no experience in a print shop before and we knew he would have a lot to learn But, we felt he could do it. Knowing this ...

I have 19 years in the Biz...and here are my "2 cents" worth. 1. Keep 3 rotating fusers and 1 New Unused Boxed up You will get at least 3 to 4 times more use out of each fuser ...if you Have one for each of your 3 main paper sizes...that you use the most. This might be, 8.5 X 11.0...

We have always had Challenge brand cutters . But we need a new cutter. We were using a 305 Challenge Champion. The Microcut is not working , so we used it without, then after a few years the motor gave-out. So, we figured on getting a new cutter. I have never heard of these...But they seem to...

A few questions : 1. Are you duplexing ? 2. open the machine, open the drawers one by one SLOWLY, is there black toner dots or toner dust on the drawers look at every inch. paying attention to the top drawer the most. Most likely the top outer edge. Not inside the drawer, but when you open...

I have a DesignJet 3500CP for sale. You can use it with the intended inks. Or you can use it with DesignJet 5000 UV inks. There is an ink company that makes a little kit that makes it run the 5000 inks. It has been in storage for 2 Years and comes with a bunch of sizes of paper "take-up"...

I have a DesignJet 3500CP for sale. You can use it with the intended inks. Or you can use it with DesignJet 5000 UV inks. There is an ink company that makes a little tube or kit that makes it run the 5000 inks. It has been in storage for 2 Years and comes with a bunch of sizes of paper...

We are located in Las Vegas

With 18 years in the business, I am stuck in a new problem. We need to hire an additional Graphic Designer. The resumes and work samples we receive are not as good as our current teams work. But, we decided to pick the best of what we got. We cant even get "Poor Quality" designers to work for...

Wow, I guess I "stumped" everyone ?