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  1. W

    Looking for recommendations on Large Format printer

    You're right about the start up and shut down time...at least in my experience with an HP Latex R2000, that's definitely the case.
  2. W

    Looking for recommendations on Large Format printer

    Thanks for your input. I have a couple of Epsons on my list but I think I'm leaning towards HP Latex printers at this point.
  3. W

    Looking for recommendations on Large Format printer

    Hello! We've recently run into some seemingly unsolvable problems with our wide format Mimaki printer at our shop. Because of that, we're looking into the possibility of buying a new printer altogether. We are open to most brands as long as it's a 54" machine, preferably Eco Solvent/Latex. I've...
  4. W

    Ricoh Pro C7210sx constant paper jams

    Yeah that's what I figured. Either way, it seems we wouldn't have been able to get to that piece of paper ourselves when even the Ricoh techs didn't get it right away.
  5. W

    Ricoh Pro C7210sx constant paper jams

    Definitely. We made sure we had it all when the initial jams happened. The piece that was found was nowhere near where the first and second paper jams happened. So I'm not sure how it ended up where it did.
  6. W

    Ricoh Pro C7210sx constant paper jams

    UPDATE: Ricoh techs were at the shop all morning and finally found the problem at around noon. It turns out there was a piece of paper stuck in there and it happened to be interfering with a sensor that detects paper size. So, it was detecting the "wrong" sheet size every time no matter what...
  7. W

    Ricoh Pro C7210sx constant paper jams

    Nothing seems to be working, unfortunately. We should have a tech out here tomorrow. Thanks for all of your suggestions.
  8. W

    Ricoh Pro C7210sx constant paper jams

    We have a custom library. I will try your suggestions for fans and pickup assist. Thanks!
  9. W

    Ricoh Pro C7210sx constant paper jams

    Hi Shawn. Yes, same error from different trays and I made sure to get all the paper out from the initial paper jams.
  10. W

    Ricoh Pro C7210sx constant paper jams

    I ran about 200 sheets of 100# Text 13"x19" sheets through the 7210 and all of a sudden, paper jam. Which is fine, that happens. Cleared the jam and continued printing. Then, another paper jam in the same spot (in the tray/feeding area). Cleared that and carried on. But then, another jam, this...
  11. W

    Mitsubishi SDP-Eco163IIIR Platesetter

    Thank you, Martin. I appreciate the information.
  12. W

    Mitsubishi SDP-Eco163IIIR Platesetter

    Following up on this. How do you deal with waste? I imagine there isn't a whole lot of it since the chemistry used is minimal. One thing that came up is that there is silver in the waste (not sure where it comes from - plates vs chemicals). Any insight on that? Thank you.
  13. W

    Mitsubishi SDP-Eco163IIIR Platesetter

    Hi there. I have a follow up question about the Platesetter. How do you deal with waste? Someone mentioned to me that there may be silver in the chemicals/waste (?). Just trying to get as much information as we can. Thanks!
  14. W

    Printing same image (2UP) on sheet problem with print

    I don't quite understand it either but it seemed to work. I didn't understand what was happening in the first place as it's exactly the same image side by side on the sheet. I flattened the image in Photoshop, saved as .psd, placed image(s) in 13"x19" document (imposed 2 UP), saved PDF and sent...
  15. W

    Printing same image (2UP) on sheet problem with print

    I flattened the file in Photoshop as you suggested and that did the trick! And there's nothing in the image quality noticeable enough to make further adjustments. Thank you so much for your help! It's much appreciated.
  16. W

    Printing same image (2UP) on sheet problem with print

    It is two sided. The defect is on the trailing edge. I was able to fix the issue by flattening the file in Photoshop as tngcas suggested.
  17. W

    Printing same image (2UP) on sheet problem with print

    It looks like the designer used a lot of gradients and there are definitely some transparency issues. Unfortunately, no native files so all I've got is the PDF to work with. Thanks for the tip, though!
  18. W

    Printing same image (2UP) on sheet problem with print

    I am attempting to print a simple 8.5"x11" image (flyer) 2 UP, Duplex, 13"x19" sheet on Ricoh Pro C7210sx. Initially, we took the 8.5x11 PDF and imposed in Fiery and sent the imposed file to print. We noticed an issue in the print. Same exact image file, but the one on the left side of the sheet...
  19. W

    Mitsubishi SDP-Eco163IIIR Platesetter

    Thanks for your insight. I will double check on plate size.

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Enhancing the Print Customer Connection (Part 3)

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