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    "Scratches" on plates?

    We are a commercial print shop running Goss Community presses. In the last 3 months we have been experiencing what I will call "scratches" that print on the finished product. On a newspaper page, the scratches run top to bottom and are hairline thickness. I have attached 4 photos we took with a...
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    Xerox 7232 Hard Drive encrypt key

    We recently had a 'supposed' laser printer tech work on our Xerox Workcentre 7232. The tech moved the HDD to another 7232 and back. Now we receive an error every time we start the printer which basically states that the printer has a problem with the hard drive encryption key. Does anyone have...

Canon Research

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Advancing Productivity and Service Delivery
Enhancing the Print Customer Connection (Part 4)

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