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  1. S

    Ricoh 7110 tested

    Interesting. What made you choose the Hiedelberg front end over Fiery?
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    Ricoh 7110 tested

    We are not sure. We are going through some different extras trying to figure out what the best setup would be for us.
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    Ricoh 7110 tested

    I'm a curios person maybe to a fault, but once we get this machine, we will likely try it no matter what the tech says.
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    Ricoh 7110 tested

    Thank you for the info. When we went, we were did not have enough time to switch from white to clear.
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    RICOH Pro C7100X / C7110X

    Those pictures are plenty good enough to give me an idea about what to expect if the need comes around. On a side note, my boss just asked me to ask you what kind of pricing Heidelberg is giving you as long as you don't mind divulging. If you want, you can pm me.
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    RICOH Pro C7100X / C7110X

    We also brought transparent stock with us, but ran out of time. How does it look on the sheet?
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    RICOH Pro C7100X / C7110X

    That's the amazing part. I've seen three other machines from three other OEMs and they are just not as good, in my opinion, as this machine.
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    RICOH Pro C7100X / C7110X

    Good morning. My coworker and I went to see the 7110x yesterday at Ricoh's office in NYC. We demoed it for about 3 hours and got a really good feeling for the machine. Most likely, this will be our next digital production unit. The machine is a beast. Lots of setting for individual papers. By...
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    Ricoh 1357 EX

    No. We have a different tech for our 1357 EX.
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    Ricoh 1357 EX

    We've been trying to do that for so long now. We have talked to not only his service manager, but even the service manager above him, to no avail. We have no issues keeping parts in stock with our C900. I don't understand why it is so easy with our color machine and not our b&w machine.
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    Ricoh 1357 EX

    Well folks, here we are again with another machine from Ricoh. We leased the 1357 EX from Ricoh about 3 years ago and since then have put on it about 3.6 million clicks on it. The machine runs fairly well when it runs. Our first tech with the machine was decent. My only real complaint was that...
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    More trouble with our C900

    I made a post earlier about a glitch with our paper catalog. That has yet to be resolved. Not the end of the world though. Anyways, we have come across a new problem. It's hard to describe so please bare with me. It seems we are having color issues when printing from the fiery. Not color...
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    Problem with Paper catalog on C900s

    Thank you very much.
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    Problem with Paper catalog on C900s

    We are running CWS off another computer. I have tried to delete/edit the paper catalog from within the RIP with no success. I will have to speak to my service tech about the problem again when he comes back from training. It seems we may be one of few who have this problem.
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    Problem with Paper catalog on C900s

    All files in our held, printed and archived queue are not associated with any stocks in the paper catalog. We are logged in as the Admin.
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    Problem with Paper catalog on C900s

    As far as I know, all the patches are installed. I even used remote desktop to check for any updates. It said there were no new updates.
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    Problem with Paper catalog on C900s

    The paper catalog in Command Workstation on the C900s is probably one of the most useful features that I use on a regular basis. With that said, I've run into a glitch that prevents me from changing settings in certain stocks that I built in. Also, it will not allow me to delete the stocks. It...
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    Ricoh C900 Major Issues

    Buy or Lease or Don't Buy or Lease Buy or Lease or Don't Buy or Lease Seeing as how I was the start of this particular thread, I thought I might add my 2 sense here. After all the dust settled with all of our problems with the first machine and Ikon finally replacing it with a new used...
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    Promount 2700

    Hello Everyone. My name is Steve. The shop I work for has a Promount 2700 Mounting Laminator that is having issues as of late. The first issue is when we are using pouch board. When we put the pouch board through, the laminate will seal to the piece, the piece will seal to the board, however...
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    Polar 66 Cutter questions

    We have a Polar 66 cutter. We have figured out how to program it and save said programs. However, we do not know if there is a way to name or rename the saved programs. We have the instruction manual, but it might as well be in German. Does anyone know how to do this in plain English (With...

Canon Research

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Advancing Productivity and Service Delivery
Enhancing the Print Customer Connection (Part 4)

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