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  1. noelward

    Enhancing the Customer Connection—Part 5

    Enhancing the Customer Connection—Part 5 Strengthening the Value of the In-Plant By Noel Ward, Editor@Large Inhabiting a niche in the world of printing in-plants have more in common with commercial print shops than many print pros are willing to admit. While in-plants’ business and operating...
  2. noelward

    GPS Trackers Test Mail Delivery Time

    Has it occurred to anyone that the trackers informed a computer system that these packages were being tracked and needed "special handling?" On a related note, I am still yet to receive 2 pieces of First-Class mail that Informed Delivery told me about in February. They have never arrived. One...
  3. noelward

    Empowering an In-plant with Print MIS

    Empowering an In-plant with Print MIS By Noel Ward, Editor@Large Arthur Paré, Assistant Managing Director for General Services at the Texas Tech University Health Sciences Center (TTUHSC), is quick to point out that in-plant print operations are not always considered essential parts of the...
  4. noelward

    Bottom-Line Automation

    Hi Michael, Here you go. JMF as I thought. From Avanti: It is JMF based. The “connectors” are licensed pieces of code (“add-ons”) that are part of the installations of Avanti Slingshot and RPD. From Ricoh RPD has a feature called Avanti Slingshot Connect. It plugs into RPD to “turn on” the...
  5. noelward

    Bottom-Line Automation

    Hi Michael, Hope you are well, and thanks for reading my words. I'm not sure, but I think they are JMF-based. AFAIK, both Slingshot and RPD run on the computer or server that runs the Ricoh digital press, so the connectors would be there, too. Although because Slingshot can operate...
  6. noelward

    Bottom-Line Automation

    Bottom-Line Automation By Noel Ward, Editor@Large You’ve doubtless noticed that just about everything that can be automated is being automated. This is a good thing for organizations where repetitive manual tasks are business as usual. After all, inspecting, counting, handling, and moving...
  7. noelward

    Enhancing the Customer Connection—Part 2 Onboarding Customers: Facing the Job Submission Challenge:

    Enhancing the Customer Connection—Part 2 Onboarding Customers: Facing the Job Submission Challenge: By Noel Ward, Editor@Large After all the sales efforts behind bringing a new customer into the fold getting them onboard seems almost easy. It even looks like a no-brainer. Then reality sets in...
  8. noelward

    Are Your Labels Food-Safe?

    Are Your Labels Food-Safe? By Noel Ward, Editor@Large You’ve probably heard about the potential damage “micro-plastics” pose to marine life, which may make you think twice about the plastics you toss in the trash. Or maybe not. But what about the dangers posed by the colorful labels used on...
  9. noelward

    Finding the Heart of the Business

    Finding the Heart of Your Business By Noel Ward, Editor@Large One thing has become clear in the past quarter century of visiting print shops and talking with business owners and press operators: keeping up with the technology is mission critical. Every press on the market—offset and digital...
  10. noelward

    Enhancing the Customer Connection—Part 1

    Enhancing the Customer Connection—Part 1 Customer Experiences that Build a Competitive Advantage By Noel Ward, Editor@Large The pandemic has done at least a couple of things to the print business. First, it has influenced demand, in some cases reducing use of print, while in other instances...
  11. noelward

    Automation Makes More Happen

    Automation Makes More Happen By Noel Ward, Editor@Large Automation is how your car tells you all is okay each time you start it, how your smartphone pulls numbers out of your contact list, and how the four-color digital press you invested in gets ready for another day. It also relieves the...
  12. noelward

    HenKaku Arrives!

    Sorry. I have a pretty good idea, but not divulged so can't say much on price yet.
  13. noelward

    HenKaku Arrives!

    Sorry. I have a pretty good idea, but not divulged so can't say much on price yet.
  14. noelward

    HenKaku Arrives!

    Henkaku Arrives By Noel Ward, Editor@Large I got wind of it a couple years ago and have been awaiting the formal announcement before I said much. Then the word came down today: Ricoh is rolling out a B2-size (23 x 29-inches), cut-sheet inkjet press. About time, you, me, and a few others are...
  15. noelward

    G7 Revealed: Interviewing a Color Expert

    G7 Revealed: Interviewing a Color Expert Because learning more is always better By Noel Ward, Editor@Large Offset printing has set expectations for printed color pretty high. Meanwhile digital color, since creeping into the market in 1993, has received its fair share of abuse, considered at...
  16. noelward

    Touch Less, Print More. From Everywhere.

    Touch Less, Print More. From Everywhere. Print management in the age of pandemia By Noel Ward, Editor@Large Every time someone in your shop touches a job it costs you money. And news flash—it doesn’t matter where your team member is working from: the cost doesn’t go away. You still have to...
  17. noelward

    Lessons from the Gold Rush

    Lessons from the Gold Rush Adding value to what you print By Noel Ward, Editor@Large Back in the heady days of the San Francisco and Klondike gold rushes, the guys who made the real money were running saloons, selling shovels, picks, and maybe jeans, if the legend of Levi Strauss is to be...
  18. noelward

    Software and Gasoline

    Software and Gasoline Episode 5: When it comes to production, it’s not about the press By Noel Ward, Editor@Large “When the press is running, I’m making money,” The timeworn statement I’ve heard too many times is no longer accurate. The money comes from printing, finishing, shipping and...
  19. noelward

    Why Would Anyone Want to go to a Print Shop?

    Why Would Anyone Want to go to a Print Shop? By Noel Ward, Editor@Large The owner of the company for which I had just written several pages of brochure copy was fine with my words but the layout his team had done made him cringe. So it was no surprise when he asked me to work with his designer...
  20. noelward

    Ink jet envelope printer

    Not sure if will work for your needs, but look closely at the Mach 6 from Quadient. I just took a look at these and wrote an article on them ( https://printplanet.com/threads/mail-still-matters.290900/ ). Might help with your needs. It looks as if you don't have a huge volume, so you should...

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Advancing Productivity and Service Delivery
Enhancing the Print Customer Connection (Part 4)

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