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I am a tech and service a few Ricoh 1357EX boxes. I have some averaging 500K a month with barely any down time at all. If you have a good tech you will have great luck with them.

I would get two 751EX boxes. Output is awesome!

How did you like it? How was the halftone quality on it?

The book says the C751 will duplex 256. Did you actually try it out?

The Ricoh has amazing registration and great quality. 30k a month is nothing for that thing.

I would take a good look at the Ricoh c651 and c751.They are a very solid machine.

If I were you I would talk to someone above the service manager if that was his answer. I find it unacceptable that a problem can't be resolved.

A full colour powerhouse for production printing with high-end enhancements. New powerful features include: • The market’s fastest press in its class, printing at rated speeds of 90 A4 pages per minute on media up to 300 gsm in duplex mode; • New chemical (oil-free)...

They are identical to the C900 but slowed down mechanically.

I am actually a Tech who has had Ricoh and Canon machines. I fell the MPC6000 7500 series are great boxes when you run them. I have quite a few in print shops that are doing great. You can probably get a great price now that the MPC6501 and 7501 are released.

Speaking from the service end. I myself find this to be unacceptable. I myself would be searching for a better service provider. Ikon/Ricoh is the best and is only getting better.

So 25m on two machines would be fine. All for a much cheaper price.

I would consider two or three Ricoh Pro 1357's connected together. Output could be 270PPM or 405PPM and always having a backup machine if one goes down. I think it would still be cheaper then the Canon or Kodak. These new boxes can handle volume well.

Look into the new Ricoh Pro C720. It is available 2/1/10 and is a slowed down C900 at a much better price. It will easily handle your load. As for the current machine I would get another tech involved. It should not be having those issues.

release info release info Ricoh Launches Pro C720/C720s Color Production System New Light Production Digital System Offers Affordable Alternative for Color Printing, Scanning, Copying and Document Storage WEST CALDWELL, N.J., Jan. 14 /PRNewswire/ -- Ricoh Americas Corporation, a leading...

I am guessing ten copies a minute difference. Thatshould be it.

Wow sorry about your luck. I haven't heard anything bad about them yet. I can't believe you didn't get an answer. What state are you in?

If you haven't looked already I would try Ricoh. The Ricoh Pro550EX would be ideal. Check it out on Home | Ricoh Global

The brand new replacement for the MP9000 is coming out now. The MP9001 has a couple really nice added features. A brochure is on ricoh.com if you want to see the specs.

I would give a look at the Ricoh Pro C550 and 700EX. The are a pretty nice machine.