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In 1985, Apple, Adobe, and Aldus together introduced “The Macintosh Office,” a hardware-software suite comprised of the Macintosh, LaserWriter, PageMaker, and Postscript. It changed the world. John McWade who launched the legendary Before & After magazine, tells that story and steps us through...

I have a Xerox Color 550 with EX560 Fiery. All of a sudden I have no image on the monitor connected to the Fiery. I swapped out two monitors so I guess the problem is the Fiery monitor card. The printer operates normally. I just can't see what's happening or make adjustments or changes as I...

Xerox Phaser 7800GX 12x18 Tabloid Color Printer 1200x2400 dpi. Bought new about a year ago. Includes Xerox PhaserMeter which is still new in the box. Seal on the box is unbroken. Comes with original disks and documentation. As I post this message, the copy count is 15,203. But I might make a...

I have a Xerox 550 with Fiery EX560. I have a message at the top of the Fiery screen saying to replace the fuser. The machine seems to work fine and has worked fine for months with this message. Today the machine jammed a lot at the fuser so I decided to replace it with a new spare I had on...

I have a Xerox 550 with Production Finisher and Square Trimmer. Everything works but the output tray is missing from the Square Trimmer. (I've been unable to find one used, but that's another story.) After printing and stitching 9 booklets -- that I just let fall into a box on the floor -- the...

I have a 550, Production Finisher and EX560 Fiery. I want to print an eight-page saddle-stitched booklet, page size 5.5x8.5 when folded and stitched. My source document is a four-page PDF, page size 11x8.5, set-up in printers spreads. How do I set-up the properties in the Fiery (and maybe also...

I bought a used Xerox 260 with FreeFlow. It worked fine until the software license expired. (Never happened on previous machines with Fiery.) Xerox says I have to buy a software license that costs $3750. I'm keeping my eye out on eBay for a Fiery. Can I use any Fiery or just one that was...

We have a DC240 with Fiery EXP250 connected to several computers running Windows XP. All is well. Now we have a new computer running Win7Pro. Downloaded Win7 x64 from Xerox website, but Win couldn't find any drivers. Called Xerox and tech said to use Vista x64 driver. Driver installed but when I...

I have a Xerox DC240 with EXP250 bought used a year ago. The Fiery has the following programs loaded: Colorwise Pro Tools, ver. 3.5.32 Command WorkStation 4, ver. 4.4.0.39 EFI Hot Folder, ver. 2.1.0.25 Fiery Remote Scan 5, ver. 5.3.1.9 Fiery VDP Resource Manager, ver. 1.2.013 To this point, I...

We have a DC240 with Fiery EXP250. Usually when I want to print an 8.5x11 document 2-up on 11x17, I duplicate the text in InDesign CS5 and make an 11x17 document. I see options in the InDesign/Fiery print menu for "layout" that include 2-up, etc. so that presumably I could send the unduplicated...

When the DC240 we just got runs, the odor from the toner (I assume that's what it is) is very strong. With the DC12, we had no such odor, or if it was there, is was so slight I didn't notice it. Is this harmful? Every time I go near the DC240 while it is running I imagine my lungs filling up...

We have a DC12 on Xerox service which we intend to sell. We just bought a used DC240 with EXP250 Fiery and Pro finisher. The 240 was under Xerox service, but the seller switched to third-party service for the last year or so. The machine is in good condition. I want to put it back under Xerox...

The Docucolor 260 is in the class of, and a faster version of, the 242 and the 252, not the 240 and 250. Is that right?

If I buy a 242 used and put it under Xerox service contract (assuming they accept it, of course), what copy allowance, click charge and monthly payment is typical?