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  1. M

    KM1060 banner printing error

    After reading through the manual online, I managed to get it to work. Banner mode must be activated on the engine first. It was easier than I thought. Many Thanks.
  2. M

    KM1060 banner printing error

    Hello, I just tried to print a long sheet on the KM1060 from the bypass tray but it is giving me an error saying "paper size not supported". The size of the sheet I am trying to print on is 330mm x 600mm which is well within the specs of the machine, it can print up to 1200mm long in theory...
  3. M

    Error 11-05, Printmaster 46-2, please help

    PROBLEM IS NOW SOLVED! The issue was on the gauge itself. It's the safety valve which was blocked because of dirt building up inside. That explains the air escaping from the top of the gauge. The spring which turns on & off the safety valve was stuck in one position. We had to open it all up...
  4. M

    Error 11-05, Printmaster 46-2, please help

    If there is a small leak then the gauge needle will not stay still in one position even after turning the machine off. Also the air starts escaping from the cap of the gauge only when the needle reaches just before the green area? If there is any malfunction on the S24 & S24 switches then the...
  5. M

    Error 11-05, Printmaster 46-2, please help

    Thank you for the reply The manual says it's the pressure switch for pneumatic system S24. Not sure about this one!
  6. M

    Error 11-05, Printmaster 46-2, please help

    Updated with a link to a video https://youtu.be/g1x1zLeEFGk
  7. M

    KM C1060 or Ricoh 5100

    Thank you for the feedback. We have arranged demos with both manufacturers to do test prints on our own stock... As they say the proof is in the pudding.
  8. M

    KM C1060 or Ricoh 5100

    We are in the process of upgrading our ageing Xerox box and so far we have 2 machines in our wishlist, KM 1060 and Ricoh 5100. How do these 2 machines compare? All thoughts appreciated.
  9. M

    Need some help please!

    If it works with 1 colour, it should work with 2 colours as well. Did you change any settings on the feeder when you run 2 colours? Once the envelope is fed through, it should not be a problem if both printing units are activated. You can try reducing the speed to around 4000. It is slow but...
  10. M

    Need some help please!

    What is the size of the envelopes? Error code 11-07 indicates a problem in gripper area where the sheet monitoring device is or also know as double sheet detector. I had a similar issue running small envelopes (DL size). The fix was to turn off sheet length monitoring. Select SF19 and press...
  11. M

    Error 11-05, Printmaster 46-2, please help

    PROBLEM IS SOLVED :) Updated with a link to a video (Apologies for the shaky video!) The gauge needle stops at about 5mm away from the green area and it does not go any further. Air is escaping from the black cap which is screwed on top of the gauge with pin holes all around it. It only...
  12. M

    Xerox CD242 - Please help - serious image issue on black

    Hello, I was hoping that someone could help us solve this issue of image quality. Please see attached image. This happens on the black drum only. Actions taken so far: Changed the black drum with ta brand new one. Cleaned all the excess toner with a vaucmm. Changed the fuser with a new...
  13. M

    Xerox DC242 - Help please!

    Thank you Josh. It is indeed the Charge Corotron, luckily I had a new one I replaced it with and it worked. Thanks again. I must say that people in this forum are more helpful than the Xerox support team.
  14. M

    Xerox DC242 - Help please!

    Hello there, We need help again with this machine. A thick black line appeared across the sheets. I turned the machine off and on, the line disappear and then it appeared again after about 100 impressions. Please see attached image.
  15. M

    Dead Xerox DC242 - will not power up -

    Miracles do happen. The machine is now back on. Wonderful! I was just about to give up and go and I thought I would give it one last try and guess what? it worked. Maybe it was just overheated, it's been running for while. Now it's cooled down. I'm not so sure about this, I'll ask the tech...
  16. M

    Dead Xerox DC242 - will not power up -

    I tried 5 different sockets(outlets), everything is 220v in this part of the world. I managed to speak to Xerox but no tech available this time of the night (it is now 00:30). A service call is booked for tomorrow morning. Anyway, thank you very much for your help and your time.
  17. M

    Dead Xerox DC242 - will not power up -

    Thanks for your help. I installed a new fuser but that didn't work. It's not powering up at all. I thought if it was a fuser problem, you would expect it to turn on and display an error message. In my case nothing happens when you press the switch on button. No sign of life whatsoever...
  18. M

    Dead Xerox DC242 - will not power up -

    Hi guys, I am stuck here with a dead DC242. It shut down in the middle of a job and it is not powering up. Checked all cables,the fuse, the socket, everything is fine. It happened while I was clearing a jam in the fuser. I got a job to finish for tomorrow morning, I can't get xerox engineer at...
  19. M

    Life of Trickle Charge Developer in dc 250

    It is rather true, the developer material is included in the toner cartridges.
  20. M

    KM Parts & Supplies from Japan

    Our thoughts and prayers are with the Japanese people at this terrible time.

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