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We ran into trouble with a job that had 2x contone images; sitting side by side; both RGB, both tagged with same ICC — when it runs through the Fiery, one image looks dull, the other is perfectly fine. The only difference is the image on the right sits on a transparent layer in photoshop, and...

We’ve produced our PDFs the same way for years using a PDF preset in Indesign/Illustrator - compliance standard PDFx-4, Compatibility PDF version 1.6. Nothing has changed. Clean files, not complex. Doesn't seem to matter if Indesign 2021 or 2022… 1ups print on the Konica without trouble. Happens...

Anyone successful at installing Prinect 2013 Cockpit on OS X Sierra? I have downgraded the Java to 8 u141, the Cockpit launches, but then after putting in user/pwd it does nothing. Hoping there is a solution.

Faced with a conundrum... We need to install cockpit for a new prepress employee, the oldest OSX we could muster is El Capitan (10.11). We have Prinect 2013, and it will not allow us to install because of Java is too new/different/or something... question: Is it possible to wipe installed Java...

A good trick, but I don't know why it works: I have a native illustrator file w/ fonts and links ... except 1 image is missing. I rename the .AI file to .PDF, open in Acrobat Pro and image can be seen. Using the Acorbat 'Edit Text and Imaging' Tool I can extract the missing image to Photoshop...

Hello Folks, We were supplied art with a new Pantone+ colour ... Pantone 2292 C. This colour cannot be found in our original Adobe Pantone+ Colour Libraries or in our Reference Guides. We have ordered new books because apparently there have been some additional colours added since Pantone+...

Hello folks, Seeing this more and more lately.... after retrieval of an old job from archive, then 'New Job From Template' command to create a copy under a new job number, the signa layout will not open. Screen cap attached... does anyone have this experience? Server is new, and Prinect was...

Strange question… does anyone produce Epson proofs from 1-bit Tiffs? It seems to me this is a very strange way to work. Would there not have to be de-screening involved? And wouldn’t the Epson proof suffer in overall quality because of the de-screen? It seems to me Adobe PDF renders have...

Strange question… does anyone produce Epson proofs from 1-bit Tiffs? It seems to me this is a very strange way to work. Would there not have to be de-screening involved? And wouldn’t the Epson proof suffer in overall quality because of the de-screen? It seems to me Adobe PDF renders have...

Hello All, Does anyone know how to generate PPF files from Prinect 2013? I can see the option in Signastation but cannot seem to put it to use. Any hints would be greatly appreciated. thx

Hello All, Does anyone know how to generate a .PPF cutter file from Prinect?

Hello All Font Guru's out there, We have hired a new prepress person that has brought to my attention that Open Type Fonts are not fully supported in PDF. I personally haven't had any production issues with OTF ever (throughout my history with Apogee and now Prinect 2013) but was wondering if...

We are using the Heidelberg Prinect Workflow trying to transfer our plate curve to Apogee. We have been able to export our curve data to a .TXT file however Apogee needs a .MIME format instead. Is there anyway to convert .TXT files to .MIME for Apogee to accept the data? -CJ-

Has anyone tried the Saphira Long Wash Cloth? Any issues? Are they a better value than the regular length cloths? thx

Hello Folks, Running a Nexpress S2500 - it has now happened twice now that the transfer web becomes 'burnt' with a honeycomb pattern, see attached photo. Anyone have any ideas what is causing this. We keep a clean machine, maintained regularly, not sure what is happening here. Thanks, Christian.

Hello folks, We are receiving 1-bit tiffs generated by a workflow other than ours. I was wondering what options there may be to have ink keys generated from them? The 1-bits come from an Apogee system without the module necessary to generate the CIP3/CIP4 data. We run the most current...

Hi Folks, We have Prinect 2011 with a Heidelberg XL105 Wondering if anyone has input on this one... when ink keys on a SW job get sent to the Press console each side comes over as a separate job. This leaves the Pressman to have to back out fully after printing one side, 'finish' the job on...

Hi Folks, I am finding that when running a job the first 10 pages have horrible in-track registration, sometime a full point off. After about 10 sheets it corrects itself. Is this normal behaviour? Can it be fixed? Thanks, Christian.

Hi Folks, Prinect nubie question... On the Prinect GUI, some of our jobs are flagged with a little hand (see attached). When it has this flag it doesn't allow for new PDFs to be imported. I can do everything else but... does anyone know what the icon means and how to have it return to a normal...

Hi Folks, Strange question... when Apogee 4.x creates an archive, it produces a file with the .arch extension. Is there anyway open that file without Apogee to read: for instance the Runlist order? I realize this is a super-duper-techy question, but it would help me tremendously. thanks...