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Is anyone able to help in regards to the Heidelberg SM 52? I am about to do a press test on a Heidelberg SM 52 and although I have used similar systems as found on this press while running Rolland's I have never run a SM 52 before. I want to read up as much as I can before I go next week for...

Hi, Our problem is that if we open a PDF in Adobe reader it displays the file at the correct size but when it prints (on our Canon C1+) it comes out 2.5% smaller than it should. However if we open it up in Adobe acrobat it views and prints at 100%. It is a big problem as if you dont pick up the...

Anyone out there have one of either of these machines with the fifth gloss unit? The Canon C1+ is slow on colour but apears to be great value and with the fifth unit to place a clear gloss on I am thinking that this might be a great little machine for short run work. I am sick of colour...

Hi all, I have a designer working from his home who has just bought IDD CS5 and is sure that you cant save back to earlier versions?? Is that right or has Adobe hidden this feature... Or is it an export option that he should be using? He has migrated from Illustrator....... So may be a way he is...

Does anyone know how are Model decals are made? I have a client that is producing Model Railway waggons and he has given us the printing to do for him. We can supply everthing except the Model's water transferable decals.... These decals are the sort that you soak in water then slip onto...

Hi all. Yesterday we tried to open a file in IDD that had been created on a graphic designers computer. It had two images and a bit of text. One image was a TIFF and we worked out that the only reason we could not open this file on the factory computer was that it contained this particular...

We have just installed a Cannon wideformat Inkjet and loving it, but now I am wondering, can we print on our wide format machine and then send the same printed sheet through a cutter plotter accurately? Do we need the same brand/software or will the plotter simply work out where the registration...

All of a sudden today everything that i print from PDF's is printing black. It happens on both our printers so I think it originates at the computer. I DO:confused: NOT have the "Print file as black" box ticked so it is not that.... Odd. Searched the net but nothing obviouse popped up as a solution.

We have a few files that are still set up in Free Hand 11, but recently Free Hand is coming up with the message: "Could not save the document because read or write access has been denied" We have reinstalled Free Hand and checked that files are "Read/Write" but thet still come up with this...

Hi, We are a small printery that has just myself and two part timers. I am hoping to get a MIS system that will help me keep regular contact with our customer base as I am struggling to keep a good track of all our customers and this results in a few dropping off our books simply as we are not...

Hi, we have just produced two one colour jobs in IDD the first a card is PDF'ing fine and displays on the next computer fine after being sent. But the other file created the same is a simple form. It looks fine when PDF'ed but when emailed it is displaying a lot of letters with a double look...

All our Adobe CS3 programs simply stoped opening with the message that the Adobe product needed to be unloaded and re loaded before it would work. Out Techie is about to unload the whole computer as the standard uninstall would not work, he tryed a MS uninstall program and even that would not...