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    Creo Thermal head hours reset?

    Hi, I'm looking for anyone with info on how to reset the hour count on a Creo Thermal Head. We're putting in fresh lasers, and the results will speak for themselves, but psychologically, people will want to see the odometer back at zero. If anyone knows this, thanks in advance.
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    config password

    Does anyone know the password for configuring an MCE Trendsetter to a different product?
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    Tints in solids?

    I was working on an ECRM imagesetter last week. I was there for the RIP mainly, as I don't work on that imagesetter. (If anyone has directions for cleaning the optics, I'd love to know how!) I did an exposure test, as the initial jobs looked overexposed, and the first calibration curve was way...
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    Screen Scanner software?

    Hello Everyone! I do service on Screen, Creo, etc equipment. I have a customer who runs a Screen drum scanner, maybe a few times a month. Yes, this is true! It's a SG-767, similar to the 747/737. It connected to a mac, running OS9, via SCSI. There was a program, "SG Scan" or something like that...
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    Opinion wanted. Is this ethical/legal conduct?

    A printer whose platesetter I service had a dongle problem last Summer. It turned out the company they leased the equipment from had taken the dongle without their knowledge, demanding payment they had fallen behind on. After payment and return of the dongle, the company sent a service man in to...

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