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You can buy envelopes with the flaps open if opening them is a problem for you.

There is no adapter necessary to run envelopes. They obviously have never seen or done it before. Here is a link I recorded on how to run envelopes and uploaded on YouTube. Sorry about the quality, I took it on my phone and the guy holding it was ok at best. This should answer all your questions...

Envelopes have to run in tray 4 and must be run with the flaps open. You will need to go into the paper settings and adjust tray 4 to Envelope and select the size. (remember to measure from the tip of the open flap of the envelope to the base. You will then need to go into advance operator mode...

If you are a commercial printer we are not allowed to sell it without a 2nd fuser. You need at least 1 extra because of burn ins created when switching sheet sizes. As far as dual fusers go it is a great marketing ploy. Every company has there marketing ploys- even us. Or C901 can outwork a...

You are correct that on the C751 duplexing is only supported up to 256 gsm. However, on the machine you do have the option to do 300 gsm. I have many placements of this unit and have seen one customer do 356 gsm. I have never seen any issue with any of these units doing 300 gsm. You might also...

rbailleu, back when the earthquake & tsunami hit Japan all vendors supplies were constrained roughly 3-6 afterwards. At that time we did experience a brief toner supply shortage. At the moment however there are no such issues. I would contact your sales rep and put them to task. That is what my...

I want to 1st start by saying I work for Ricoh. I am a Graphic Arts Rep for them and I only call on print shops. In my state there are 2 of us in this position. My colleague had a similar situation with a C901 he placed. We were having issues with halos and banding. My colleague ordered an air...