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We have a 30 x 40 NuArc with a small side tray. We are in Los Angeles

We are looking at the Ricoh PRO C7100. Does anyone have any experience with this machine.

We had issues with our Pro EX 651 color machine the first week we had it. It has a halo effect which is what Ricoh calls it. We tried to send it back but the hid behind the statement that it prints within specs. The Halo effect is where there is a thin white outline around the type when it is...

When we first had issues the sales person said if we can't fix it we will take it back. 7 months later we were waiting for an answer from Ricoh of when they were going to pull the machine. Xerox came in and gave us a 770 to try for a month. After we signed with Xerox Ricoh came back and said...

I would stay with Xerox. I have a Ricoh Pro 651Ex the 1st week we had it there is an issue that Ricoh calls a halo effect. Whe you print type on top of a screen like in a newsletter the copier will outline the type with a white line. They couildn't fix it and they refused to take it back. I...

Go with Xerox. I have both Xerox 770 & Ricoh Pro 651 ex. The Ricoh has what Ricoh calls a halo effect which is a white outline around the type when it sits on top of a screen. Ricoh does not have a fix for it and when I told them 2 weeks after it had to take it back they sent a specialist out...

I hate to ask, but did you check the hoses. We replaced both vac and blower hoses they were cracked and losing both air and vacuum. Also check that the blow down at the delivery is turned down this is also true at the feed end where you have the blower tubes at the back of the sheet on both...

Try the new Xerox 770. We have one and it was less expensive than the Ricoh Pro 651 EX,

I would stay away from Ricoh. We got a Pro651EX back in March and had an issue trying to print a newsletter where there was a screen behind black type. Every job where you have this effect it puts a white outline around the letters. We put the same job on a Konica and Xerox with no problems...

I have a Ricoh Pro 651Ex. It came in in March. We have a printing problem which Ricoh can not fix. When we print a newlsetter or anything where you have a screen and black type on top of the screen we get a white outline around the type. Ricoh has sent tech, heads of service and taken files...