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Hi all, happy Monday! Does anyone have a versant 2100 that's no longer being used in production? We're looking for a spare paper handling board to replace ours that blew..there is literally none in the world at the moment. If not a spare board, does anyone recommend a company that can repair...

Try switching it with the yellow drum

What color is the spot?

We located the paper handling board in our versant 2100, and we'll be sending it out for repairs. (hopefully)

In VA

I can see what that does-and no we don't have a tech, our machine is no longer under contract

I understand it's a fuser fault error; however, I can't list the fault codes because the history has been cleared after updating some settings in "service rep" mode.

Alright thanks, I’ll update the thread once we figure it out

Alright, cool - we've been in contact with them so I guess it's just a matter of figuring out if it's the fuse or the board.

This was the "crap I just cost myself some money and time" type sparks XD

Configuration Code: B2E Paper Tray: 3 Tray Configuration High Capacity Feeder: 2 Tray (Oversized) High Capacity Stacker: Installed Duplex Module: Fault Hard Disk: Installed Page Memory Size: 1024MB System Memory Size: 3072MB Faults: 099-341

Yes we are going to be doing it ourselves. I’m wondering if testing the low voltage power supply with a multimeter will be able to confirm an issue with it. I’m wondering if just going ahead and replacing it will fix the issue.

I guess a better question is which power supply deals with the fuser?

That’s what the technician suggested as the problem. We blew something on the paper handling circuit board. No idea where it’s located.

We're trying to determine which pwb we need to order. We were given two part numbers...961K04660 & 960K68854 for the paper handling board, but we are having issues finding any in stock.

All of them. When the doors are actually closed it says they are open.

Hello everyone, happy Monday! This is sort of a strange request... About two weeks ago, one of the door interlocks for our versant 2100 broke. In the process of replacing it with a new one, some sparks flew and now the machine is all confused about which doors are open and closed. For some...

The picture on The picture on the far right is where it is jamming initially

Here are a couple of pictures..

So these are the parts I replaced- IBT belt Fuser Pressure roller Stripper finger assembly Unfortunately, I'm still continuing to have issues with the text weight paper. I'm not sure which sensors need to be cleaned. It's throwing a fault code of 077-103...