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  • Putting the customer at the center

    Putting the customer at the center

    An interview with the Managing Director of Enfocus
    Some of our members may be aware of changes at Enfocus during this year. As change happens, staff turnover occurs and some new faces emerge. Such has been the case at Enfocus, however the one constant is their ongoing customer support, evident on PrintPlanet posts and by their own, internal customer support. At PRINT-17, our staff had the chance to meet the new Managing Director, Wim Fransen, and discuss his customer-centric focus.
    ...
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  • Short-Run Rotary Die-Cutting: More Value and More Margin

    Short-Run Rotary Die-Cutting: More Value and More Margin

    By Richard Romano, Industry Analyst

    Printing today is about more than ink on paper. In fact, even saying “ink on paper” is an anachronism, given the bewildering variety of substrates that today’s equipment can print on. Today’s print customers are increasingly looking for ways for what they produce to stand out from other printed items, either in customers’ mailboxes, on store shelves, or any other environment where printed materials are jostling for attention. To that end,...
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  • Noodling with Job Planning and Imposition Software

    Noodling with Job Planning and Imposition Software

    By Richard Romano, Industry Analyst

    I once bought a pasta maker. It seemed like a good idea at the time. I mean, I like pasta (it’s part of the heritage, after all!), and fresh, restaurant-quality pasta is one of life’s great delights. However, since I do not actually run a restaurant, the pasta maker ended up being more trouble than it was worth. From all the prep work it takes to make the dough to put into the thing, to the elaborate clean-up required, it turned out that just...
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  • What the Scribes & successful printers learned about automating

    What the Scribes & successful printers learned about automating

    By Richard Romano, Industry Analyst

    Students of printing history likely know the name Johannes Trithemius. He was a German abbot in the 1490s, about 40 years after the invention of the printing press. By Trithemius’ heyday, the printing revolution was in full swing, automating the process of reproducing documents and replacing the earlier method that involved hand-copying by scribes, monks cloistered and copying documents in scriptoria. After the printing press, demand for scribes...
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  • What! You’re not Using Web2Print?

    What! You’re not Using Web2Print?

    By Noel Ward, Editor@Large

    Raise your hand if you remember jobs coming in on CDs or DVDs. Thanks!

    Now raise your hand if you remember jobs coming in on Zip Drives? A few more. Very good!

    How about on SyQuest drives? Excellent! (How does if feel to be that old?)

    Finally, how many of you had jobs come in as mechanicals, so you had to take a Photostat of every page and make plates so you could run it on your press? (How does it feel to be ancient?)...
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  • Skills MIS-Match: Three Signs Your MIS May Not Be For You

    Skills MIS-Match: Three Signs Your MIS May Not Be For You

    Skills MIS-Match: Three Signs Your MIS May Not Be For You
    By Richard Romano, Industry Analyst, and Joe Lehn, PressWise

    Now more than ever print businesses have a need for their operation to be guided by some kind of central intelligence, usually called a Management Information System (MIS). The MIS is not by any means a new concept, but it is playing a greater role in today’s print businesses. The thing to remember is that not all MISes are created equal. Just as different employees...
    PressWise provides a single, SaaS-based print workflow system, with the comprehensive tools needed to streamline your operation and grow your business.
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  • MIS for the Masses: Printlogic Targets Small Print Businesses

    MIS for the Masses: Printlogic Targets Small Print Businesses

    MIS for the Masses: Printlogic Targets Small Print Businesses

    By Richard Romano, Industry Analyst

    One major trend in print enterprise management software today is the emergence of MIS/CRM and workflow management systems that are as powerful as those used by the largest printing establishments but are tailored to, and are easy to use by, small and mid-size printers–that is, those in the three- to 20-employee range. The goal is to give smaller players all the benefits of...
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  • An Introduction to the Marketing Supply Chain

    An Introduction to the Marketing Supply Chain

    An Introduction to the Marketing Supply Chain

    By Richard Romano, Industry Analyst

    Most people reading this are likely familiar with the concept of the “supply chain,” the businesses that provide the resources that printers need to get jobs produced: paper suppliers, equipment dealers, consumables distributors, and so on. Naturally, printers are part of their customers’ supply chains. In fact, every business in each link in a supply chain has its own links that make...
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  • Leave the Nest...To Software

    Leave the Nest...To Software

    Leave the Nest...To Software

    By Richard Romano, Industry Analyst

    For many years, the wide-format graphics conversation centered predominantly on the printing equipment, and usually for good reason, as it is the most expensive and conspicuous part of the production process. Occasionally, finishing capabilities were added into the mix, but one piece of the production puzzle that routinely got short shrift was the front end, aka the RIP.

    Time was, a raster image...
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