We have a Canon C1 ImagePRESS that was installed roughly 4.5 years ago. We still use it quite often, despite it requiring several forms of maintenance over the last 6 months. One issue neither ourselves nor our contracted maintenance tech has been able to solve is an issue with certain outputs: quite plainly, we are experience output pages that have an odd C-M-Y-K array of small dots, appearing on the extreme edge of the printed page. They are always the same order, always occur within the same 1-inch region, and repeat on larger sheets approx 8-10 inches apart. Our techs have been asking Canon if they have any ideas of where to start looking into this, and nothing has come back in the three months this has been happening. We already know it's not software-related, because it appears on the test print that our imagepress spits out, and we already eliminated the Q1 Server as well....
Any ideas out there?
Any ideas out there?