camasprinter
Well-known member
We bought a used RTI rip from a dealer and got 1 hour free support from RTI to set up.
Took a while as it didn't want to connect to the press. We finally decided to end that call and check all cabling to see if their was an issue. During that time out my outside IT guy pursued checking the workgroup name obn the old Delta rip as he remembered it being called different then what RTI was tring. Sure enough the underscore in the name needed to be removed and we had it working by the time we called RTI again
Now after a couple weeks we've noticed the dot size is larger and we have color shifts on repeat jobs because of that. We tried intervening ourselves as we have another Harlequin rip on our platesetter and do that often. We can't get it to take hold on the RTI rip though.
I put in a call to RTI to see if they would honor the 5-10 minutes it should take to do this and they said we'd used up our free hopur and we'd need to be billed. I questioned it because of what happened but ya know they aren't gonna honor that, right?
Does anyone have a clue how to do it or a helpful link to a video of it being done?
Took a while as it didn't want to connect to the press. We finally decided to end that call and check all cabling to see if their was an issue. During that time out my outside IT guy pursued checking the workgroup name obn the old Delta rip as he remembered it being called different then what RTI was tring. Sure enough the underscore in the name needed to be removed and we had it working by the time we called RTI again
Now after a couple weeks we've noticed the dot size is larger and we have color shifts on repeat jobs because of that. We tried intervening ourselves as we have another Harlequin rip on our platesetter and do that often. We can't get it to take hold on the RTI rip though.
I put in a call to RTI to see if they would honor the 5-10 minutes it should take to do this and they said we'd used up our free hopur and we'd need to be billed. I questioned it because of what happened but ya know they aren't gonna honor that, right?
Does anyone have a clue how to do it or a helpful link to a video of it being done?