Huge Files in Prinergy

[dannigd]

Does anyone have problems lets say sending a 500mg file or bigger through there Prinergy system? If we send a file that big through it hangs everyone else up or it crashes the system. Is this normal for everyone else?

Any input helpful.

Thanks,
Danni

 

[BookGuy]

Re: Huge Files in Prinergy

Hi Danni

We've had this issue as well. Have you had to recreate the JTPs as a result?

What version are you running?

 

[alarson]

Re: Huge Files in Prinergy

Where does it hang in the Refine? You might want to turn off Optimize and thumbnail if those were on, as well as any color management, and catch those on a second refine. Also, if you are doing an Advanced Preflight, you might want to temporarily turn that off too.

Do you have a Normalize pool set up with multiple JTPs? If not, add another JTP and create a pool with both. Reference the pool in the Refine template.

What's the nature of this file? I am assuming a standard file, but if it's copydot or CT/LW with resampling, you might want to temporarily turn off the resampling.

Hope one of these helps.

Allan Larson
Senior Demonstrator
Graphic Communications Group
KOdak