is there a difference between fixed cpp vs. single click charge?

[ZeeBees]

our contract is for fixed cpp at $.04 color for life of lease. recently, service company started messing with us (we are between the 12 and 18 month hassle zone), reset the counter and has been charging us 2-7 clicks per print (based on size, coverage, ect). They maintain counter reset was accidental and will be resetting to base calculation on machine odometer. we went from 10,000 clicks to over 200,000 month due to new accounting discrepancy.

furthermore, they say we can maintain low service charges by switching to a $.053 single click charge.
we thought we were under a single click charge until the incident. we listed it as fixed imprint charge on some paperwork to accommodate the click charge is same for any size paper: letter, 11X17, 12X18, gloss, plain, ect.

I know it's only about $100 month difference if we agree to the $.053, but we've had larger bouts for less.

is there a difference between the terms "fixed cpp" and "single click charge"?

 

[Possumgal]

CPP should stand for Click Per Print. Check your documentation, and see if there is any limitation on average coverage. Some companies balk at the click charge if they think you are running more coverage than they planned for.

They shouldn't be charging you extra clicks. Never heard of that. Read over your contract and stick it under their noses if necessary. If you're leasing from a third party dealer, they probably are losing money and are trying to make it up on your back.

 

[ZeeBees]

thanks, we figured out that they accidentally reverted the count back to original odometer and applied their default click fee. Is why we always verify invoices.
They probably are trying to cover their expenses by upping the click charges, has happened before. contract shows otherwise.

 

[ZeeBees]

Click Per Print vs single click charge terms being equal, helped save us a lot of cash. thanks