Hi All...
We have had a 6501 for about 3 months now and its a great machine barring one issue that keeps popping up...
About once a week, we start to get a thin line running down the sheet like it has been scratched... The only way to fix it is for the techs to come out and vacuum out the machine (they say its just a spec of toner or dust on the corona or something)...
The problem is it is a real show-stopper as we can't fix it ourselves and it just seems like such a trivial thing that grinds our machine to a halt all the time...
Is there some way we can fix it ourselves without having to wait 4 hours for the techs to come out ???
We have had a 6501 for about 3 months now and its a great machine barring one issue that keeps popping up...
About once a week, we start to get a thin line running down the sheet like it has been scratched... The only way to fix it is for the techs to come out and vacuum out the machine (they say its just a spec of toner or dust on the corona or something)...
The problem is it is a real show-stopper as we can't fix it ourselves and it just seems like such a trivial thing that grinds our machine to a halt all the time...
Is there some way we can fix it ourselves without having to wait 4 hours for the techs to come out ???