Need MIS consult Boston

FileJockey

Well-known member
Our customer service department needs help. They are doing their best dealing with tons of estimates and extremely challenging timeframes. But the workflow needs to be upgraded to meet the demands of this new model of quick turn-around business. We are a small offset and digital company (staff of 10), cooperatively run, and we are trying to get some sort of MIS in place for the front end. We currently use something called Enterprise for estimating, and it seems that we might need something more/different. This is mostly about estimating, generating tickets, scheduling and billing. Also integrating our (newish) Xerox business with our offset workflow.
We hope to refine and improve the workflow soon and lighten the load on our hard-working customer service people. We would even go so far as to have a consultant come on site to evaluate and report on the subject.
Welcome any expertise or consultant referrals.
 
Last edited:

craiglpress

Well-known member
Business & Production Management Software Selection Consulting

Business & Production Management Software Selection Consulting

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Automatically Autonomous Automation

Automatically Autonomous Automation
Although the autonomous car is not quite ready, a lights out print operation is something you can do right now if you have a comprehensive Print MIS (Management Information System). The advantages can put money on your bottom line. So what’s your next step? Link to Article

   
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