Output is always less about 0.5"


New member

Im really new as a printer and i have a problem which i encounter every time i print:

1. Print size of 20" X 30" would always end up with 19.5" X 29.5"

2. Printing directly from AI/PHP, not using any RIP software

Please assist! thanks!


Well-known member
Are you using pigment/solvent and what sort of media?

If you're not using a RIP my first guess is that the problem is in software. There are too many variables to even possibly take a guess and what could be going wrong. It might be media shrinkage but your figures sound extreme (I'd expect max about 10mm per metre - that would be a lot of media shrinkage).

We notice shrinkage on our media only in the feed direction (print-head direction is 100%). That's easily solved, though - just record what sort of shrinkage you encounter on different medias and then scale up accordingly in the RIP.

Mike F

Well-known member
Need more info, it could be a multitude of different things, some that could be specific to the brand or model of printer you're using. So, what printer is it? What media? Does this happen with all media that you use or is it just this specific media? Has the machine been calibrated for that specific media? Does the print look OK otherwise, i.e. no banding etc.?

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