The only reason I've ever had to run more powder is to prevent set-off or bricking of the stack, so I assume that is the reason you say you have to run more powder. But I'm also curious why this customer supplied stock doesn't stack well. Is it coated or uncoated? Is it static-y, wavy, or what?
I think a printer has to know what the paper is before he/she can guarantee a successful print run. The manufacturer, grade of paper, type of coating if any, post-consumer waste content (i.e. calcium) and a number of other factors are necessary to determine what ink, solution mix, and drying/handling/racking time is appropriate, and also what to expect in terms of powder usage. Some stocks just require smaller lifts and more time to dry, as well as more powder.
Without knowing the exact details of the paper, I'd be cautious in all respects and if you have to run/deal with more powder, that's just the way it is. If you can find out the specifics of the stock you're dealing with, then you're a leg up and would have a better chance of figuring out what exactly is happening and what you need to do to deal with it.
I hate unidentified "customer-supplied" stock. Always have.