Printer not ready

[Darlek]

I have encountered a strange error with my digital press (Oki 9800) When I send a job from my workflow I get an error message printer in not ready, check IP address and cables connections. I have treble checked the cable,unplugged cable and tried new cable no difference. I have checked the IP address and this is correct. I can print a test page no problems but sending a job to the machine via my workflow does not work. The job just does not appear in the print queue. The workflow uses windows XP. Any ideas anyone what I could look at to solve this.

 

[damfino]

Try a different cable and a USB connection as well.

 

[OkiTech]

Hi Darlek, I have a feeling that problem isn't in printer but in your workflow. If you can ping the printer and print a test page from your PC - generally it would mean that everything is set correctly. Did you try to print something using just a Print driver?

 

[OkiTech]

Also if there are PS and PCL drivers available, normally we'd use PS but in rare cases PS is glitching and PCL works - give it a try.

 

[Stephen Marsh]

Something else to look into with a MS Win printer driver with some RIPs or workflows, is to set the properties of the printer driver in the devices control panel to print directly, rather than spooling.


Stephen Marsh

 

[Darlek]

Thanks but how do I do that. I think you might be on the right track as the job does not spool.

 

[Darlek]

Sorry but I am not that good with this IT stuff. What is PS & PCL and how do I do it.

 

[Darlek]

Tried this but no joy

 

[Stephen Marsh]

Tried this but no joy

Which suggestion did you try Darlek?


Stephen Marsh

 

[Darlek]

Thanks for all your help chaps but I think I may have found the problem. On real close inspection today I found the actual connecter on the PC end the acts as the workflow is loose. I will have to get it fixed at a PC repair shop & hopefully this is what all the aggro has been about.

 

[Tpyo]

Just as an added note, a quick diagnostic sometimes comes from just trying to print from another computer.