Oh. I had thought the OP had the original InDesign files, given by the original designer. Sorry.This. Make sure your open files and PDF's share the same content, if possible. . . . I think it's not the printers reponsability to make pdf's from the clients or designers files.
Personally I prefer to make my own PDF's for press. I get clients who send a low quality PDF's or a single page PDF that can be a huge number of Mb's. Or PDF's with printers marks. I guess they think that makes them look like a pro. Any changes made by me will always be sent back to the customer to proof. Most times it's just less hassle and quicker to make small adjustments myself. But I'm not talking about dropping in new images either. If it's a customer file they would be expected to do that sort of thing, unless they specifically request I do it. I'm talking about sending a proper PDF to press. For that I trust my PDF's more than my customer's.