We are very strict in South Africa - Ive yet to meet a printer that will correct for free - even small changes and also they all simply refuse to accept your job if it is not setup correctly - They all, we all say - It is either setup or it isn't - if not you pay for redesign. This is weird since we are not a booming economy and the margins are very small and extremely competitive. Obviously, this gets customers upset if you are honest about it - so now many of us just hide that cost in the quote.
It amazes me how many times a client will send us a PDF, we will pre-flight it, and send it right back to them, and they will find errors. It is as if they don't look them over until after we send them back. Over and over again this happens.
oh well at least we can bill them for the corrections . . . .
As long as you can bill them and they pay the bill, why do you complain?
I wasn't complaining about being able to bill them . . . I was complaining about the double standard of requiring perfection from their vendors but not from their in-house personnel . ..
My favorite is when they provide a PDF with all text converted to outlines and they want type changes. So much fun.........
Oh oh oh!
We had a catalogue (500+ pages) and the customer wanted to adapt it to a different market, i.e. change all € inside the PDF to $ (and EUR to USD).
I do not know any software that does search&replace inside a PDF, do you?
Oh oh oh!
We had a catalogue (500+ pages) and the customer wanted to adapt it to a different market, i.e. change all € inside the PDF to $ (and EUR to USD).
I do not know any software that does search&replace inside a PDF, do you?
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