Hi!
I'm a student from Europe and working on a paper about Service-models in Digital Printing.
(especially interested in IGEN3/ Indigo/ NexPress...... but other models are fine, too!)
What kind of models do you have, and from which company? Full-Click or Shared Maintenance?
What do you pay? Are you happy with it? How often is your digital press down, and according to that how often a month does a technician have to come? What would you change/ what would you add/ what do you miss?
I'd be really grateful for ANY kind of information or thoughts.... My job is it to find out how service-strategies play out and what the consumers think of it...
Thanks in advance,
Tiffany
I'm a student from Europe and working on a paper about Service-models in Digital Printing.
(especially interested in IGEN3/ Indigo/ NexPress...... but other models are fine, too!)
What kind of models do you have, and from which company? Full-Click or Shared Maintenance?
What do you pay? Are you happy with it? How often is your digital press down, and according to that how often a month does a technician have to come? What would you change/ what would you add/ what do you miss?
I'd be really grateful for ANY kind of information or thoughts.... My job is it to find out how service-strategies play out and what the consumers think of it...
Thanks in advance,
Tiffany
