ssutton503
Active member
We recently had a 'supposed' laser printer tech work on our Xerox Workcentre 7232. The tech moved the HDD to another 7232 and back. Now we receive an error every time we start the printer which basically states that the printer has a problem with the hard drive encryption key. Does anyone have any experience with laser printer HDDs? Can we reformat the drive and all will be good? What is on the drive? Does the printer rely on it for boot information or only document storage? If anyone has any light to shed I would appreciate it. Thanks!