Xerox dc260 network scanning issues 027-741 printer doesnt print

[Graphix]

I have a dc260 with a efi fiery rip.
It has been working well for a long time till suddenly the documents failed to print.
When turning on the machine, in all services the network scanning button is not highlighted.
Normally it is highlighted.
Kindly help in this matter.
My machine is down for 2 days, need assistance please.

 

[adriansto]

Machine had a builtin Fiery or a external one ?.
Did you reseat the cable from Fiery to copier ?

 

[Graphix]

Thanx for the reply.
My machine has an external fiery.
I managed to call the engineer from out of town.
It was very wierd as 2 of my dc 260 had stopped working with the same symptoms.
He tried all the options and all failed.
He finally came to conclusion of cleaning the contacts and using a blower to remove dust and re installed the fiert software, and it worked.
Thanx alot.

 

[mitcheharper]

I was about to say to clean the dust from the machine.All the electronic equipments get affected by the dust very quickly.