buckeyewta
Well-known member
We have a Xerox 550 on contract since about a year ago. yesterday they called and said my account is flagged and all supply orders are on hold because we are using too many toners. What they want to do is lower the service plan by .009 and make us pay $120 per toner on top of that. This would about double operating costs for this machine. Is this normal or are we getting taken for a ride?