Prinergy 4 and 10.6.8

[yespress]

I was wondering if someone could help me. I need to update our Macs to 10.6.8 so that we can upgrade to CS6. I did this on one machine and fixed the Java issue, but I still can't open the pdfs, impositions, or Job Folders through Prinergy. I can mount all volumes no problem. When I use Prinergy (4.1.2.2.57), however, I get the following error message every few minutes. (see attached). I don't know what ip address it's looking for. Any input would be greatly appreciated. Thanks in advance.

 

[JoeatData]

When you updated to Mac 10.6.8 it updated your java to 1.6. Java 1.6 is not compatible with Prinergy 4. You will need to go online and find a version of java 1.5 and replace java 1.6 with it.

The path is:
System/Library/Frameworks/JavaVM.framework/Version/

If you need any more assist there is a pdf on Kodak's eCentral that explain how to replace Java 1.6 with 1.5

 

[yespress]

Hi JoeatData, thanks for the quick response. I updated to 10.6.3 first and put Java 1.5 back in. When I updated it to 10.6.8, it didn't update to 1.6. Now it's telling me there is an update to Java, but I haven't updated yet. Prinergy seems to be running OK, but I still can't access the Jobs folder, open PDFs or open Impositions through Prinergy. I really can't figure out where that IP address is coming from. It certainly isn't an internal IP address, the IP address of the jobs server is 10.0.0.152.

 

[yespress]

Just found out that everything works if I log in using AFP as opposed to SMB. However, because of the file naming restraints, I would really rather not switch back to AFP as it has saved a lot of time by not having to shorten file names. I think there must be a setting somewhere that I'm missing. All of our other macs, using 10.5.8, log in using SMB with no problems.

 

[Joe]

I was wondering if someone could help me. I need to update our Macs to 10.6.8 so that we can upgrade to CS6. I did this on one machine and fixed the Java issue, but I still can't open the pdfs, impositions, or Job Folders through Prinergy. I can mount all volumes no problem. When I use Prinergy (4.1.2.2.57), however, I get the following error message every few minutes. (see attached). I don't know what ip address it's looking for. Any input would be greatly appreciated. Thanks in advance.

It seems Prinergy is trying to mount a file share from that IP address. Check your hosts file on the Macs and the Prinergy server. Also check your shares created within the Prinergy Administrator.

 

[hansman]

Do you have all your shares set up for SMB through the Prinergy Administrator? The Administrator shots I am enclosing is from Prinergy 5.1. I think it is similar to 4 however. When you get to this screen be sure that IP address is not there. If it is not I would definately edit the host table on said mac. Either way all shares should be set to SMB.