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  • Legal issues with designer's files

    a customer has sent me a high-res PDF file from their designer
    the PDF is secured: only allows opening and printing
    but, my workflow will not rip the file because it is secured
    the designer will not provide anything to us other than what he has done, he will not give us the originals he is annoying his customer with his brash attitude of godliness and touts her lack of knowledge of "the culture", i have never in 12 years of pre-press run across this type of brazen vehemence
    she wants her files out of his hands but he will not release them

    so my question is:
    how can i keep everybody from avoiding this guy forever? okay i know this is rhetorical (Answer: I can't)
    how can i use this file? - i normally do not print PDFs i just drop them in the RIP (prinergy), but even saving as a PS does not let me rip the file

  • #2
    Re: Legal issues with designer's files

    In Prinergy, there is a place in the Refine Process Plan to enter a security password for PDF files. Look under Normalize, and then the box "Secure PDF Password". That should at least let you RIP it.

    As for the pretentious designer problem, that's a little more complicated! ;-)

    Comment


    • #3
      Re: Legal issues with designer's files

      yeah, he will not give me the password "I DO NOT ALLOW YOU TO EDIT THIS FILE."

      i am glad he is dead to me now

      the customer is getting her lawyer on him

      i know he can keep her from doing other crap with his designs but she paid for this one

      i can print it on my laser printer, whoo hoo, maybe i'll take a picture of the screen with my phone's camera and then email that to myself then i can edit it in MSPaint, yeah, that oughta do the trick just fine

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      • #4
        Re: Legal issues with designer's files

        You can open the PDF with the Color Sync utility and then do a save as and it will strip out the security/password. You should then be able to do whatever you please with the file.
        Joe
        OS: Mac OS X 10.10.2 - RIP: Prinergy Connect 6.1 - CTP: Luscher XPose! 160 (2)

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        • #5
          Re: Legal issues with designer's files

          tried it - "save as" not available on a secured file

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          • #6
            Re: Legal issues with designer's files

            > {quote:title=Joe wrote:}{quote}
            > You can open the PDF with the Color Sync utility and then do a save as and it will strip out the security/password. You should then be able to do whatever you please with the file.

            Son of a gun! That makes life a little easier as we occasionally get secured PDF files. Me wonders if Apple will eventually close this loophole.

            Thanks!!!
            Jon Morgan
            Hopkins Printing

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            • #7
              Re: Legal issues with designer's files

              Have you tried Recosoft - PDF2ID?
              I use it for other things. I have never tried it with a password protected PDF.
              I think they have a 30 day trial at their website.

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              • #8
                Re: Legal issues with designer's files

                > {quote:title=Rich Wiebe wrote:}{quote}
                > tried it - "save as" not available on a secured file

                Hi Rich,

                I tried it with Tiger's ColorSync Utility and it worked great for me. Are you using Leopard?

                Kind regards,
                Jon Morgan
                Hopkins Printing

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                • #9
                  Re: Legal issues with designer's files

                  Very nice Joe, thanx. I get many secured files from the state bar and now i will not have to bug the design guys any longer.

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                  • #10
                    Re: Legal issues with designer's files

                    Let me get this correct for future reference.
                    Open Color Sync (Applications - Utilites). Then, open a PDF.
                    Then, re-save it? That simple? Only in 10.4, not 10.5?

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                    • #11
                      Re: Legal issues with designer's files

                      yep - i am in leopard
                      PDF2ID is great, but it, too, requires the password

                      Comment


                      • #12
                        Re: Legal issues with designer's files

                        works great in tiger color sync, but not in Leopard color sync
                        this case is now closed, and may i never deal with him again

                        thank you all so much for the extra wisdoms

                        virtual beers for the house

                        Comment


                        • #13
                          Re: Legal issues with designer's files

                          What if you place the PDF in Indesign and then print to Distiller from Indesign, or print the PDF to Distiller from Acrobat (I think Acrobat might prevent this)?

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                          • #14
                            Re: Legal issues with designer's files

                            There is a ?freeware? program called PDFKey Pro that should be able to unlock it. It makes a copy of the Pdf without the security.

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                            • #15
                              Re: Legal issues with designer's files

                              If your client has "Paid" for this guy's work then shee "Owns" it. unfortunately some designers have started including elements in contracts which say youu only buy the right to use designs, much the same as professional photographers. Can't believe this is the first time you've come across this but there you go. You could try stripping it apart in illustrator and rebuilding it but that can get a bit messy. Aternatively have you tried printing it to a .ps file and redistilling it? To be honest you're biggest problem is if the designer knows how to create a print ready PDF in the first place. Historically this isn't usually the case.

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