Give Customers More
How a Print MIS Adds Value for Customers and for You
In case you haven’t noticed or are ignoring the problem and hoping it will go away, customers expect more than they once did.
And are not shy about asking for or even demanding new levels of service and attention. Delivering on their desires can be a vital differentiator for your business whether your shop is a commercial or in-plant operation because it imbues a higher level of care to the work you do for each customer. This matters and is often the case at in-plant and commercial printers alike, so I got on the phone.
By Noel Ward, Editor@Large | Read The Article