Advancing Productivity and Service Delivery
ENHANCING THE CUSTOMER CONNECTION: PART 4
Back in the day when I was buying and managing a lot of print I’d get daily calls from my two favored print shops, sometimes even the in-plant, updating me on the status of my jobs.
That was before automation made doing business easier. Nowadays automation is the key to greater productivity, faster turnarounds, doing more with less, and better serving customers. Today those print providers would be sending me an email with links to my projects, probably from a fishing camp in northern Maine. Automation matters, and it changes the game for printers and their customers. By Noel Ward, Editor@Large | Read The Article