The Stuff You Don’t Like To Admit
by Noel Ward, Editor@Large
Somewhere in the back of your head there’s stuff you probably don’t like to admit. Like some of the operations in your shop, for instance. How many require multiple steps and even multiple people? What are those extra steps and processes really costing you?
You know this number, because whatever the job may be there are processes that are part of the quotes you give, every day. You just don’t think about it because it’s either (a) painful, (b) the way you’ve always done things, (c) keeps an extra person or two in their job, (d) will cost money to make the changes required, or (e) all of the above. And there’s nothing wrong with that. Except that some steps and processes may be costing you money, that under the uncertainties of the present day and whatever comes next, may not be sustainable—and hurt the value of your business. Link to Article