Recent content by Cathy (Xerox)

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    Xerox iGen 3 front end not horsey enough

    Hi BJones, I spoke with one of our product specialists here and he said to call Support and ask to be connected to 2nd Level Support and ask to speak to someone who understands both a PDF/x workflow as well as Hot folders. The Support number is 1-800-821-2797 Thank you, Cathy (Xerox)
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    Xerox iGen 3 front end not horsey enough

    Hello, Let me see if I can get some further information. What front end is it? Is it hitting 2.2GB and freezing or is it just large data size and causing it to spool slowly? Are the jobs sent via Hot folder, driver or other? Thank you, Cathy (Xerox)
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