Recent content by chrisio

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    Morgana FRN Non Start

    Thanks for replying. The system switch is a Schurter TA45 ABCWFC00E2 https://www.chilvers.co.uk/collections/morgana-numberer-spares/products/morgana-fsn-system-switch-old-style P5 is the latching coming through terminal 23 which enables the switch to latch closed. Everything seems to be...
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    Duplo DBM 350

    Hi. This is getting more weird as time goes on. If I send it through 6 sheets of 80gsm paper that is blank they will staple and exit correctly all day, the minute I switch it to the actual printed books it fails! exact same paper etc the only difference is one is printed the other is...
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    Duplo DBM 350

    So the book gets stapled and the pusher begins to push it but its like the stopper doesn't drop in time or the book is held somehow in the stitching area and it gets all crunched up as its forced into the exit shute. The thinner the book the worse it is because it has no weight or stiffness to...
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    Duplo DBM 350

    We actually thought it was the stopper that was the problem, but we have replaced the selinoid that controls it and ensured its well oiled and to the best of our experiance its certainly free. It definatly is weather/usage dependant as the longer/harder its used the more likely it is to play...
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    Duplo DBM 350

    It must be my week for breakdowns! The booklet maker can run fine for hours on end with no problem but then randomly start failing to eject the booklet from the stitching area, the staple are well formed and not deformed - its almost like something is sticking and keeping hold of the booklet...
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    Morgana FRN Non Start

    Hi. I have a morgana FRN that has just stopped working - with help from the service manual we have narrowed it down to the System Switch - anyone brighter than me decipher the wiring diagram and tell me which wires to jump to prove the switch before I spend £200 on the switch. I have attached...
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    Xerox Profico PX500 or Fuji Revoria EC2100

    I have a fuji ec1100 - basically a xerox 4100 and generally love it with all normal problems with btrs etc. Fuji service is great and when reporting a problems I stay away from the phone line as the call centre where ever they are based are useless and just email the uk service and they sort...
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    Xerox -v- Fuji Quality of Service (UK)

    Hi. No problems sharing at all. We got it through JetTech, they not fuji direct but are fuji adjacent! Toner etc is ordered through them and I get a pallet delivered every month if required. Faults go to fuji direct. I do wish I held off for 6 months as the new machines have come out which...
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    Xerox -v- Fuji Quality of Service (UK)

    Im on 2.5p per click colour which compares well to what xerox were charging and I got what I consider a good deal on the machine as they are trying hard to get xerox machines out.
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    Xerox -v- Fuji Quality of Service (UK)

    I have a fuji ec1100 and have had so far excellent service. I dont have any engineers near me (xerox were the same) so I am next day service but they are there 9am and dont leave until its resolved. No problem with spares etc and if it requires a call back due to something broken its always on...
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    New mis software

    Cheers. I did actually look at printers plan but their lack of prices transparency put me right off. Even if they do not give an actual price on the website its not difficult to put a base price up and then say that add on modules are charged extra. Rightly or wrongly that absolutely drives...
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    New mis software

    After spending what feels like hours reading why x y and z are the best choices and not really learning anything, me and chatgpt have had a cosy few hours and are in the throws of creating something.
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    New mis software

    This is the problem though isnt it. already you are looking at at least 2 different systems, so are you going to replace one set of problems with another (plus the learning curve that goes with it) Forgetting square integration for the moment - you would think there is a market for a focused...
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    New mis software

    I totally agree on the pricing aspect - just give me a ball park its all I ask that way I know I am not wasting your time by enquiring. The main things I need is 1. Strong CRM so contacting customer/potential customers is easy 2. Quoting from a range of pre-configured items eg 500 business...
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    New mis software

    Hi. In the new year I want to try and get to grips with the email/trello/hodgepodge message of a system we have in place. It works but we miss oit on jobs because we are not following up on a quote or a job goes wrong because not all of the correct information is on trello. We are a small...
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