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Facts

Ricoh offers profiling software and services including G7 on non-Ricoh devices to help to reach the goal of matching output across multiple devices.

FWIW, the 751s and 7100s were two or three gens ago, and things have much improved. Banding? What's banding?

As a Ricoh customer you have access to the site called Ricoh Business Booster where you can download all the how-to guides, tutorials, sample files etc. Contact your sales rep or solutions engineer (the Fiery guy) for help logging in if necessary. If you're not getting the response you need...

Another set of interesting questions might center around the whole pre-press discussion. Things like file prep software, dealing with Adobe, RIPs, proper file design for print vs. web, dealing with problem files that customers bring in, pricing, and shop management workflows. Also service...

I'd recommend placing a call if you haven't already. You might actually have a corrupted paper catalog so they would have to reload it.

On Ricoh MFPs there's a feature called Batch Mode that allows you to scan in sections. This is meant to be used for jobs that are too large to fit in the feeder in one go, or for if you wanted to make changes for each section, such as greyscale vs color, simple vs. duplex, different stocks for...

Japan and Fiery are working on some updated patches that should be released soon (hopefully).

Back in the day when I worked for Xerox we said that a lot. It was true often enough but of course not always.

"It's the paper" :ROFLMAO:

"It's the paper..."

I've witnessed the same issue with one of my customers and it's been escalated to Fiery and we're waiting for a response. If you can, I would encourage you to get in touch with your Ricoh SE (sols engineer who did your training) who will gather the data and escalate to our production support...

In regards to your scanning/firewall issue, since you have a Fiery you may already have the solution and not know it. To test it do the following; open a browser on any PC workstation and enter in the IP address of the Fiery in the URL locator and hit Enter. If you are brought the Fiery's...

A couple of things you can do to help speed things up: 1. In Adjustment Settings for Operators look at 0402 in Machine Productivity and change it to Productivity mode. This will allow paper to feed before the fuser is up or down to the specified temperature for that stock. Just make sure your...

Actually, getting trained on 5300 series replaceable parts is an option now.